document.write ("?zoneid=4"); If the seller keeps doing it, Mercari will notice and they will get banned. It was one comic book. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I guess it was nice of the seller to include extras, but I'm outraged at the extra postage that I hadn't agreed on paying before I bought the item. Mercari is a marketplace platform where you can buy and sell almost anything, provided the item can be shipped. Mercari's prepaid label gives you all the benefits. How to Fix Thermal Shipping Label Printing Sideways and Small, 4x6 on Poshmark Etsy eBay Mercari thecollegepicker 59.6K subscribers Subscribe 5.8K 246K views 2 years ago Cheaper than a Rollo, and. Click here to find the nearest FedEx drop off location. When youre shipping with a USPS First Class label, dont use a USPS Priority Mail box. Yeah Ive already sent them proof of overdue postage. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); Please make sure that you choose the correct label so your item arrives safely to the buyer. It's very straightforward and quick. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. Where to Get Shipping Mercari Shipping Boxes New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Im sorry that happened to you though. Sellers will be responsible for paying any oversize or overweight fees so the buyer doesnt have to pay them. Sellers are responsible for all fees associated with oversized packages or packages with incorrect dimensions which will be deducted from the sellers earnings. Oversized packages or packages with incorrect dimensions may be subject to additional postage fees with the carrier. I would have given 1 star but the shipping was quick and the item was in the described condition. Or does the post office hold it until the buyer pays the extra fee? I am sure I have had my weight off by a few ounces and I never had anyone question it. If the prepaid shipping label is insufficient based upon the packages weight and size then: (i) the package may be returned to the seller or (ii) oversize or overweight fees will be charged and the additional fees deducted from your sales. What Im unsure about is if I should go ahead and rate the seller, or if I need to wait until after Mercari responds and gives me credit for it? That breaks down to a 10% seller fee and a 2.9% + $0.30 payment processing fee. Its super petty and childish. So it was over by 2 ounces. Making shipping even easier. @uxkw8088 Post this on the Mercari subreddit: https://www.reddit.com/r/Mercari/. The carriers will charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. Always confirm the package weight and dimensions before you list. Thank you for your quick response! [1] Their main product, the Mercari marketplace app, was first launched in Japan in July 2013, and has since grown to become Japan's largest community-powered marketplace with over JPY 10 billion in transactions carried out on the platform each month. 06:01 PM FedEx SmartPostAll FedEx packages must be dropped off at a FedEx location or at a designated FedEx drop off location. Here is what I have emailed sellers who have done this to me in the past: Your item has arrived at my post office however, there is postage due of $X.XX.I asked the PO clerk if I could refuse the package and he said yes but there is a catchin order for you to get your package back on your end, you would still have to pay the postage due. Sellers are responsible for all fees associated with incorrect drop-off or overweight packages which will be deducted from the sellers earnings. Sellers in Alaska and Hawaii may only ship via USPS. There is an additional fee when the carrier has to repackage the item during transit. Its new USPS rate for packages weighing up to 4 ounces is going from $2.99 to $3.49; the rate for packages weighing up to half an ounce is going from $4.25 to $4.60. Reduced postage rates Recommended for: Items up to 150 lbs and 45" in length The best shipping experience See details The benefits of prepaid shipping. Shipping carriers tend to charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. Press question mark to learn the rest of the keyboard shortcuts. Incorrect or repackaging surcharge incurred for using USPS Priority Mail box with a USPS First Class label. They gave me credit for it. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); The label was for 15.9 oz but the package was actually 1lb 12oz. Be sure to only use a shipping label once to avoid any additional fees. If a package you sent needed a postage due fee, we'll notify you. Thank you for the letting me know a community for Mercari exists!! Mercari then determines how these increases will impact our rates for shipping labels for our users, Williams said. If I return and ship back the item, I'd have to pay postage anyway. if (document.context) document.write ("&context=" + escape(document.context)); If the buyer messages mercari, they will compensate the buyer. Now, there's no doubt, Mercari is indeed a legit reseller platform. When youre shipping with a USPS First Class label, dont use a USPS Priority Mail box. Without tracking, there is no proof of delivery and you will not be paid for that sale. Create an account to follow your favorite communities and start taking part in conversations. I was surprised one comic book in a Gemini mailer weighed that much but I asked to pay for the difference and she said it was fine. Mercaris spokesperson Brad Williams said its most popular one-pound shipping label is not increasing this year Its still $4.99, the lowest in the industry, he told EcommerceBytes. I'm primarily a seller, so I was pissed because I knew my mail lady paid it, and she also does my pickups so I spent the next day waiting for her to pay her back. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. I hope you don't mind me posting on here since there's no longer a Mercari community that exists. For more information, please see our Any shipment over 50 lbs in actual or dim weight will be charged freight rates. 162.212.131.20 With that logic, Mercari should get the bill if theres postage due. A good USPS representative won't accept and scan it unless the package has the appropriate weight on the label. Well after some digging, here's the OFFICIAL Mercari answer. Other rates are going up, but in some cases the rates are being lowered. If you were to refuse a package, in order for the seller to reclaim their item, they would have to pay the postage due anyway because, according to USPS, they have done their service by delivering (or attempting to deliver) the said package. var m3_r = Math.floor(Math.random()*99999999999); Mercari is raising shipping fees on February 1, 2022, for certain weights, and buyers and sellers are saying it's pricing the ecommerce platform right of the market. I didn't have a formal receipt but they refunded it within 24 hours. You can chat with other members about anything to do with buying on eBay. 08-23-2021 I prefer to use Pirate Ship , because they have unique discounts that I will try to cover in an upcoming video! I was charged for overdue postage as well. Sellers are responsible for all fees associated with incorrect drop-off or overweight packages which will be deducted from the sellers earnings. Please make sure that you choose the correct label so your item arrives safely to the buyer. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); Today (two weeks later from when I bought the item) I got a note from USPS that said this mail was undeliverable because I owe $7 postage. So be cautious and double check the item upon delivery. The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 50 lbs. Can I just ignore USPS's overdue postage since I now have my item? Mercari is seriously one of the easiest platforms to list on. Bundling on Mercari means shipping several items your customer buys from your Mercari store; as one sale. /us/help_center/article/172/?id=172&itemId=m20559356990&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); She had it at 1 pound 2 oz. No matter which label you used the package will get delivered and the buyer is able to chose to pay the postage due or return to sender. '&charset='+document.charset : (document.characterSet ? Lesson learned. '&charset='+document.characterSet : '')); Click here to find the nearest FedEx drop off location. The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 50 lbs. The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 50 lbs. Click here to find the nearest FedEx drop off location. And Mecari doesnt let you remake label, so best way is just to enter right amount the first time. I didn't. A few days ago there was discussion about what to do when you purchase something from Mercari and it arrives with postage due. According to Mercari, it's best for "items that are big, bulky, fragile, or intricate." You can find all the details here. /us/help_center/article/172/?id=172&itemId=m41361795697&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact [CDATA[ Thanks for your help and advice everyone! var m3_u = (location.protocol=='https:'? $200 Shipping Protection I didnt want to be rude or mean because mistakes happen, but I dont think he handled it in a good way. Help with my Mercari issue. There is an additional fee when the carrier has to repackage the item during transit. [CDATA[ Lol. //]]>-->2, Mercari is raising shipping fees on February 1, 2022, for certain weights, and buyers and sellers are saying it's pricing the ecommerce platform right of the market. No apology or anything. ', Press J to jump to the feed. You can find more information about shipping in this help page on Mercari.com. But Ive also heard buyers got postage due with Mercari label. The seller used a 4oz label for a large 3lb package! Thanks! Be sure to use the right box for your label. Or does the post office hold it until the buyer pays the extra fee? I waited until Mercari compensated me. Reply EmoFruitLooop Additional comment actions I know, I've already done that. We can reimburse you with Mercari credits. When a label is used more than once, they charge Mercari for additional postage which Mercari will then charge to the seller by deducting the amount from the sellers earnings. New comments cannot be posted and votes cannot be cast. Copyright 1995-2023 eBay Inc. All Rights Reserved. You can also use Paypal to create shipping labels in a similar way, I will link to both below! All packages are scanned by the applicable shipping carriers. Mercari also provides $200 shipping insurance for all labels provided., And, he added, As always, Mercari sellers will have the option to ship on their own if they wish.. I am surprised that they gave you the item if there was postage due. When a label is used more than once, they charge Mercari for additional postage which Mercari will then charge to the seller by deducting the amount from the sellers earnings. Any shipment over 50 lbs in actual or dim weight will be charged freight rates. Any thoughts about what I should rate him? Your package cannot be larger than 12 x 8 x 4 and the shipping weight cant exceed 5 lb. Create an account to follow your favorite communities and start taking part in conversations. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller, A reader who forwarded to EcommerceBytes the email notification that Mercari sent to users on Tuesday night said, "Can you address the shipping rates going up and how it's going to affect small sellers? Reddit and its partners use cookies and similar technologies to provide you with a better experience. I gave the guy a 2 star rating and explained why so hopefully he will be more careful when shipping packages and other buyers will be aware. Choose the right label for your packages size and weight to help keep the marketplace fair and shipping labels affordable. As a seller, you cant pay the difference at the PO. Mercari is an online platform where you can sell and buy anything. So people just have negatives and 0s for no reason. All FedEx packages, including FedEx Ground Economy packages, must be dropped off at a FedEx location or at a designated FedEx drop off location. Be sure to use the right box for your label. Effective April 3, 2022, USPS has implemented a Nonstandard Fee for USPS packages that exceed a certain dimensional threshold. Mercari prepaid labels offer negotiated fixed rates with USPS, FedEx, and UPS for packages weighing up to 150 lbs. I have had "postage due" items mailed to me and this is what I have learned over the years. USPS First Class Package = up to 1lb. So I was charged an extra $4 for overdue postage and I know I need to contact Mercari to get my money back. If a Mercari shipping label was used, for example the 4.99 USPS label for up to 1lb, and the item turned out to be over 1lb. Their official policy on their website https://faq.usps.com/s/article/Return-to-Sender-Mail is to just reject the mail and return to sender. If the buyer claims they did not recieve the item, they can request a refund and it will be granted. Any advice would be much appreciated! When you go to the post office to drop it off, the employees will weight it and if its too heavy, will make you pay the difference. 1099-K Reporting and Disclosure Information, $4.00 Surcharge for parcels longer than 22 inches but less than 30 inches, $15.00 surcharge for parcels longer than 30 inches in length, $15.00 surcharge for parcels measuring greater than 2 cubic feet (3456 cubic inches). US postage stamps S.t.a.m.p.s. Contact us through the form below with a copy of the receipt. "Unlike eBay, Mercari doesn't do partial refunds. Watch this get downvoted. Mercari bundling is sometimes called combined shipping. Oversized packages or packages with incorrect dimensions may be subject to additional postage fees with the carrier. But when they do catch people doing it, all sorts of things can happen. These type of shipping surcharge will be deducted from your Mercari balance. Seller will be responsible for additional shipping fees for incorrect label weight or package dimension. Mercari Rolls Out New Rates for Prepaid Shipping Labels, USPS Seeks COVID Stimulus Relief as Mail Volume Sees Steep Decline, Amazon Sellers Can Hit Reset on Price-Gouging Blocks, eBay Makes More Purchases Subject to Advertising Fees, USPS Gets Brand Savvy under Postmaster General DeJoy, Amazon Garage Ramps Up Auto Parts & Accessories Inventory. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Be sure to use the right box for your label. if (!document.MAX_used) document.MAX_used = ','; 1099-K Reporting and Disclosure Information, $4.00 Surcharge for parcels longer than 22 inches but less than 30 inches, $15.00 surcharge for parcels longer than 30 inches in length, $15.00 surcharge for parcels measuring greater than 2 cubic feet (3456 cubic inches). It shouldn't work. Cookie Notice I know, Ive already done that. My PO lady told me if its a prepaid label, all they can do is charge the person who bought the label, which is technically Mercari. Shipping on your own for mercari can save you money depending on your package! So depending on who you run into that day, they won't let it slide without a lecture, which is technically and morally the right thing to do. Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. The package size must be less than 45" (longest side) x 20" (second longest side). document.write ('&cb=' + m3_r); When youre shipping with a USPS First Class label, dont use a USPS Priority Mail box. If a Mercari shipping label was used, for example the 4.99 USPS label for up to 1lb, and the item turned out to be over 1lb. It's killing the resale business. Again, I asked her if I could pay the difference because I didn't want the receiver to have to pay for it. document.write (document.charset ? Following. Choose the right label for your packages size and weight to help keep the marketplace fair and shipping labels affordable. 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The guy seemed a little bit off and he has quite a few negative reviews but I didnt see anyone complaining about overdue postage. Option 2: Ship on your own This option is best if you want to use carriers outside of USPS, UPS, or FedEx or if you have very specialized items that can't meet the shipping box requirements above. I have contacted Mercari to be reimbursed for the money I paid for postage. if (!document.MAX_used) document.MAX_used = ','; Shipping carriers charge based on the package's weight and size. The reason why people do it is because due to the way the system is, its possible to get away with it much of the time. if (document.mmm_fo) document.write ("&mmm_fo=1"); document.write ("'><\/scr"+"ipt>"); Mercari Prepaid delivers to all 50 US states using Flat Rate shipping from USPS and FedEx. Save up to 40% Save with discounts on flat-fee shipping for all 50 states. Effective April 3, 2022, USPS has implemented a Nonstandard Fee for USPS packages that exceed a certain dimensional threshold. * oz will I not have any overdue postage GetHuman-heidi_da's customer service issue with Mercari from April 2020. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Mercari adjusted its prices for prepaid shipping labels, which take effect today, April 13th. Be sure to only use a shipping label once to avoid any additional fees. Yeah i was looking for textbooks and I see some of them with the 4.99 label. Mercari prepaid labels offer negotiated fixed rates with USPS, FedEx, and UPS for packages weighing up to 150 lbs. Please make sure that you choose the correct label so your item arrives safely to the buyer. The carriers will charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. There is an additional fee when the carrier has to repackage the item during transit. The package size must be less than 45" (longest side) x 20" (second longest side). Sellers will be charged for these types of shipping surcharges for using an incorrect box and the surcharges will be deducted from the sellers earnings. Be sure to only use a shipping label once to avoid any additional fees. Welcome to the Buying board! Mercari fees are low It's a flat 10% fee on all sales which is great compared to some other platforms that are higher or fluctuating. Click here to find the nearest FedEx drop off location. Nonstandard fees include: Effective April 3, 2022, USPS will apply a fee of $1.50 to packages with incorrect or missing dimensions (length, width, height) that also have a length greater than 22 inches or volume greater than one cubic foot. You know if you sell something for $20, they're taking $2. Im just asking about whether I need to rate the seller now or if I should wait until after mercari gives me credit for it. All you need to do is take a picture of the overdue postage charge and the receipt of your transaction (you can screenshot it) and send it to Mercari. Sellers will be charged for these types of shipping surcharges for using an incorrect box and the surcharges will be deducted from the sellers earnings. Click here to find the nearest FedEx drop off location. Note: The Suggested Weight feature is just a suggestion. Shipping carriers charge based on the package's weight and size. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Just don't lose your chance to warn other buyers. Nonstandard fees include: Effective April 3, 2022, USPS will apply a fee of $1.50 to packages with incorrect or missing dimensions (length, width, height) that also have a length greater than 22 inches or volume greater than one cubic foot. She seemed to be having a bad day and I caught her at the end of her shift on a Saturday (before 3:00pm closing time). Press question mark to learn the rest of the keyboard shortcuts, https://faq.usps.com/s/article/Return-to-Sender-Mail. My most recent purchase came with postage due for $7+. I will be sure to get a receipt for your records.Please see attached photo of the postage due notice. Next time, I'll use USPS Media Mail or Priority mail, or do my best to keep it under 1lb. Oversized packages or packages with incorrect dimensions may be subject to additional postage fees with the carrier. They also included extra fanmade photocards and stickers. Packages over 45" may attract an additional courier surcharge of up to $120. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. I messaged the seller and they just said "What really????? They gave me credit for it. Also, Ive had people say can you ship at a lower price and if theres a problem Ill pay fee like how does this work.