Theyll give you an authorization form to fill out before they can release your information. Writing down your thoughts is a useful exercise for all kinds of situations, Imrie says. Be it via phone, text, or video call this global company's goal is to make mental health services more widely accessible. Even once you subscribe to a plan, you can cancel your membership at any time if youre unsatisfied. If you feel like your thoughts are crowded or foggy, boiling them down into a few sentences can help bring a lot of clarity and understanding.. Research on telehealth has shown it may be effective for people with many mental health conditions. However, BetterHelp does not accept insurance, so you may find there are other more cost-effective options. Brightsides messaging feature goes to both your therapist and your care coordinator, and is intended more as a customer service helpline than for actual therapeutic exchanges. Brightside prescriptions focus primarily on selective serotonin reuptake inhibitors (SSRIs) and serotonin and norepinephrine reuptake inhibitors (SNRIs), which are standard medications used for treating depression. Live chat is an instant messaging service in which you write to your therapist, and they respond in real-time during your booked session time. Published May 25, 2021 Advertiser BetterHelp Advertiser Profiles Facebook, Twitter, YouTube, Pinterest Tagline "Get Real Therapy. Since theres no commuting for online therapy, it tends to be easier to fit into clients schedules than in-person therapy. That missed session will count as your session for the week. 2022 Talkspace Review: How Does It Stack Up? While this may influence where their products or services appear on our site, it in no way affects our ratings, which are based on thorough research, solid methodologies and expert advice. BetterHelp is one of the largest providers of online counseling services. Whats clear is that Brightside makes billing your insurance relatively easy, while with BetterHelp, its nearly impossible. Hamel L, et al. For personal advice, please consult with a medical professional. While other online therapy platforms may have more options for insurance coverage or allow you to pick your own therapist, BetterHelp allows users to message their therapist at any time through communication modes such as chat, phone, video and text message. Plus, youll be able to fill in any specific preferences for your therapist. All Rights Reserved. KFF health tracking poll July 2020. The service is generally more affordable than in-person therapy. Similarly, a 2017 review of studies by the Department of Veterans Affairs found that therapy for post-traumatic stress disorder (PTSD) was just as effective via videoconference as in person. You can choose between video, phone, or live chat options for therapy sessions, all hosted right on the site or app. Instead of listening to unsolicited advice from everyday people, BetterHelp invites you to get real therapy through its online platform. Exploring the efficacy of telehealth for family therapy through systematic, meta-analytic, and qualitative evidence. It does not prescribe any controlled substances such as Adderall or Xanax. What type of therapy are you looking for? BetterHelp specifically is a low-cost option that many universities and organizations partner with to provide counseling to large communities. BetterHelp also says the platform follows HIPAAs privacy and security rules. Our surveyed users found, as I did, that therapists as both companies were dependable and competent. Most online reviews of BetterHelp appear to be positive. If you prefer to choose your own therapist, you can do so by navigating to the bottom of the BetterHelp homepage and clicking Find a therapist. However, this choice isnt explained in BetterHelps FAQs page. BetterHelp markets itself as the largest online therapy network in the world. All have a masters or doctoral degree in the area they specialize in. Your health and wellness is unique to you, and the products and services we review may not be right for your circumstances. But this suggests its algorithm for matching clients with therapists is more detailed than BetterHelps, and therefore more accurate. Another report from the Kaiser Family Foundation (KFF) found the pandemic also created new barriers to help for people who already faced substance abuse or other mental health issues[2]The Implications of COVID-19 for Mental Health and Substance Use. Brightside sessions are 30 minutes. When looking for a therapist, asking the right questions will help you find the best fit. Here are some quick facts about BetterHelp: Heres a summary of the pros and cons of getting therapy through BetterHelp. Psych Central only shows you brands and products that we stand behind. (2019). Brightside and BetterHelp are both Silicon Valley startups, as their slick, well-designed, easy-to-use websites demonstrate. My therapist complained to me that connectivity issues at BetterHelp were not that uncommon. You can learn more about how we ensure our content is accurate and current by reading our. A: No, BetterHelp is not covered by insurance. BetterHelp is an entirely online therapy service, so there are some key differences to keep in mind when comparing online and in-person therapy. However, BetterHelp should not be used if youre in immediate danger or need critical mental health services. Prices range from $60 to $90 a week, depending on how many live sessions you want to schedule. At this writing, out of 4,100 reviews on Trustpilot, 84% of BetterHelp users rated the service as excellent, and 9% rated their experience as bad. This usually had to do with the reviewers personal experience with their therapist. Debra Rose Wilson, PhD, MSN, RN, IBCLC, AHN-BC, CHT. While in-person therapy provides only live sessions, generally once a week, BetterHelp provides more frequent communication options. (2016). Thank you, {{form.email}}, for signing up. If you buy through links on this page, we may earn a small commission Heres our process. BetterHelps group sessions tend to contain about a dozen individuals, and the focus of the sessions generally revolves around: If you decide to try BetterHelp, rest assured that your therapist will be a trained and certified specialist. On a separate occasion, when I submitted a question via the platforms support messaging, I received a satisfactory reply to my question within a few hours. With Brightside, there are no surprises: you can rely on the advertised rate to remain consistent. BetterHelp | Professional Therapy With A Licensed Therapist You deserve to be happy. While our team of, Best Hearing Aids for Severe Hearing Loss. Therapy offers a broad array of benefits for all of us. If you want to learn more, you can read our comparison review of BetterHelp and Talkspace. The biggest downside of online therapy is that there can be technical issues that disrupt a virtual therapy session. BetterHelp counseling prices range from $60 to $90 a week based on your location, and you can select a payment plan with recurring weekly, monthly or quarterly payments. Still, keep in mind that BetterHelp initially matches you with a therapist and doesnt allow you to choose from several options right from the start. By Mary X. Dennis BetterHelp is a subscription-based online therapy platform for individuals 18+ across the US and internationally. Here are some cons to consider before trying BetterHelp: You can connect to BetterHelp on your computer, tablet, or smartphone. Switching therapists is much easier at BetterHelp. For $150 a month, you get unlimited access to a therapist. Teletherapy was found to be just as effective as in-person therapy, so it can be a good option when an in-person meeting with a therapist is not possible. If you dont like who youre paired with, you can request to be matched with a new therapist. Brightside charges $300 a month, which works out to $75 a session, while BetterHelp charges $60 to $90 a week, which includes one session. Last medically reviewed on February 6, 2023. It found that 37.8% of participants had improved significantly, 62% had a partial response, and 19.8% were classified as being in remission after receiving therapy from BetterHelp for 3 months. Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year. I got matched with a therapist within a couple of hours at BetterHelp, while with Brightside, it took over a day. There are regular check-in quizzes that rate your levels of depression and anxiety to help you keep track of your progress. 2023 Forbes Media LLC. Your . Both platforms are available in all 50 U.S. states. Theres also a 7-day free trial option so you can test online therapy before committing to any subscription. You can cancel your subscription at any time if you decide that BetterHelp is not working for you. Learn how Talkspace works, what its good for, and whether its right for you in this review. I also found BetterHelp customer service to be responsive and helpful. During sign-up, there are low-income and student selections, and if you indicate the standard rate is prohibitive, you may be greeted with a pop-up or email offering you an even lower session rate, if it is available in your area. Compared to other popular online therapy sites and the typical cost of traditional, in-person therapy, BetterHelp falls on the lower end of the spectrum when it comes to price, which is important for those looking to find a more affordable form of therapy. They invest in premium ad units and advertised on over 250 different Media Properties in the last year across multiple Media formats. BetterHelp also allows you to book extra sessions, but will not give a price until you actually try to book the session. The COVID-19 pandemic and resulting economic fallout have taken a toll on the mental health of many Americans, according to a March 2021 Pew Research Center report[1]Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year. BetterHelp counseling services arent generally covered by health insurance, Medicare or Medicaid. For instance, BetterHelp gives clients the option to communicate with a therapist via messaging several days a week, in addition to a virtual live therapy session. Both companies will store and sell your personal information to outside parties, namely to tailor advertising content to you. Effectiveness of a multimodal digital psychotherapy platform for adult depression: A naturalistic feasibility study. Once youve verified your account, BetterHelp will ask you what issues youd like your therapist to have experience with. Medical Reviewers confirm the content is thorough and accurate, reflecting the latest evidence-based research. Highly tailored to depression and anxiety, Does not treat conditions beyond depression and anxiety. Our editorial content is based on thorough research and guidance from the, Partner Offers feature brands who paid Forbes Health to appear at the top of our list. Their campaigns have now expanded over several social media platforms such as YouTube or Instagram. She is a former investigative reporter with more than 25 years of experience as a journalist and writer. Learn 10 tips to make therapy really. This option mimics the comfort of texting a good friend. At first glance, Brightside and BetterHelps price points are similar. In addition, web-based therapy offers users the chance to access a therapist from anywhere at any time of day or night and switch therapists to help you find the right fit. Overall, I preferred the personal connection offered through BetterHelps portal, as both its therapist messaging and group therapy sessions proved to be fantastic additional resources. Although we found BetterHelp to have a faster turn-around and a larger pool of therapists, Brightsides therapists had a uniform, results-driven approach, and we felt their sessions to be more focused and productive. My counselor made suggestions without pushing me to follow them and offered ways I could cope with anxiety, such as breathing exercises and journaling techniques for perceiving fears or worries in a more realistic and logical way. The company states that its therapists can help with issues such as: The service provides counseling for adults but not minors, though BetterHelps sister site, Teen Counseling, is available for teens 13 to 17. Often they will send you worksheets or additional resources related to whatever issues you bring to the table. The platform makes it simple to find a new match. I received counseling through BetterHelp for four weeks, seeking short-term counseling for stress and anxiety over caregiving and concerns about my mother, who has health issues and lives in another state. It allows for more flexibility in scheduling, as clients have access to more specialists and can select the specialists who can work with their schedules.. When I forgot to cancel my subscription after four weeks and was billed for the next month, the agent answered promptly and immediately processed a refund for the full amount. Or, therapists may list a less well-known modality, such as client-centered therapy or psychodynamic therapy as their primary clinical approach. BetterHelp, on the other hand, takes the opposite approach. It also has several sister websites that provide therapy for couples, teens, members of the LGBTQIA+ community, and those seeking a faith-based approach. However, some note that their insurance didnt cover their BetterHelp subscription cost. The system does not share your personal phone number with the counselor everything is done through the BetterHelp app. Our partners cannot pay us to guarantee favorable reviews of their products or services. BetterHelp works on a subscription basis and offers a 7-day free trial. Both Brightside and BetterHelp offer only individual therapy, although BetterHelps homepage has links to its couples and teen therapy sister sites. Once BetterHelp has paired you with a therapist, youll get a room where you can communicate privately and securely with them. Users generally report positive experiences with BetterHelps network of therapists, services, and the effectiveness of the therapy sessions. You can potentially get a discounted rate depending on the services you choose. Healthlines former senior market editor Jamey Powell found that this was one of her favorite benefits of BetterHelp. Our user survey demonstrates a similar opinion: 66% of BetterHelp users described the process of looking for a therapist to be easy or very easy, while only 57% of Brightsides users felt the same way. They offer a variety of different services, and their monthly membership payment plan is flexible so you can cancel anytime. If youre dissatisfied with your counselor, you can change therapists as many times as you like until you find one that better suits your needs. BetterHelp has a wide array of counselors who are specialized in specific concerns and needs, like: BetterHelp also offers individual counseling, couples counseling, and teen counseling with a focus on the services above. This method is like email, so its not a real-time chat. Consider in-person therapy rather than virtual therapy if you: Also, BetterHelp therapy sessions may not be suitable for people who need more intense treatment options, like dialectical behavioral therapy (DBT) and psychodynamic therapy. And to go one step further, one of our own chose to do a hands-on review for this service. However, if your insurance provider offers mental health benefits, you may want to look into whether they will cover BetterHelp and their terms. If you miss a session at Brightside, you are billed a missed session fee of $20, but your missed session remains unused and can be rescheduled. Have questions about this ad or our catalog? BetterHelp evaluates its providers in a four to five-week process that includes verifying licensure and requiring potential counselors to take a case study exam thats reviewed by a licensed clinician. BetterHelp is the convenient way to get professional help from a licensed therapist. Instead of listening to unsolicited advice from everyday people, BetterHelp invites you to get real therapy through its online platform. You can try the service for free for 7 days. I can also change how I contact him at any point, so I can decide [if] Id rather have a call or just chat throughout the week, she says. The compensation we receive for those placements affects how and where advertisers offers appear on the site. Heres what youll do to get signed up. (2019). With BetterHelp, she has access to speak with a licensed counselor to receive therapy online and even mentions how hopeful she is for the first time in a long time. Neither the site nor its therapists will submit claims for you, and although its FAQ page says you are welcome to try to get reimbursed yourself, it notes that services offered using this site are generally not covered by health insurance, Medicare or Medicaid. Its unclear how the services between Brightside and BetterHelp differ enough to allow one to take insurance and the other not to. Yes, BetterHelps privacy policy and security measures indicate that the company is HIPAA compliant. However, while browsing therapist bios, I did find the average years of experience to be higher at Brightside than at BetterHelp. A psychiatry session costs $249 for the initial visit, followed by $125 for each subsequent session. Marcelle ET, et al. She has over a decade of experience as a professional journalist covering mental health, chronic conditions, medicine, and science. BetterHelp pairs users with licensed therapists for web-based therapy sessions. Mary X. Dennis is a Singapore-born, New York-raised, bilingual and biracial science reporter. Healthcare professionals review articles for medical accuracy. : a naturalistic feasibility study makes billing your insurance relatively easy, while with BetterHelp, the! It tends to be happy more affordable than in-person therapy Continue to experience mental health, chronic conditions,,... There can be technical issues that disrupt a virtual therapy session they offer a variety different! A hands-on review for this service family therapy through its online platform and.... 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