Please log in to explore relevant options. The website has no answers! I have registered for work as instructed on the website and file my weekly claim but still no job or unemployment benefits from either programme. Call the Fredericksburg Virginia Office and leave a detailed voicemail. You are providing false info to people. Please call the Unemployment Office for a faster resolution. Hours: Monday through Friday, Please visit the website to find the answers. At least add a few updates. Can someone please tell me how to get to a Live Repressive on the phone @ the customer care center because I call all day everyday and it always says due to unprecedented call volume all representatives are busy call back later and hangs up. Please check the status online. Do you know what the best way to follow up? The VEC phone numbers.do not even allow you to hold for a live person. 8:05 a.m. to 7:30 p.m. Please fix the options in the IVR/ACD, or budget for OPEX surge next physical, because, we need this money. If they have to spend 1-3 hours a day on the phone everyday for 3-5 months to get benefits and lose a home, car or cant afford utilities or food due to the time it took to get payment what good are the VEC benefits? Very sad and frustrating!!! I cannot get in contact with a customer service representative no matter how many times I call. ET, 855-784-8838 If you have a unit number/letter, for "Address line 2," enter ONLY the number and/or letter. The office may be inundated with pending cases. I need to recover my gov2go. I received a letter stating I am eligible for unemployment. But then the call gets dropped. Please check if you can visit an office (many are based on appointments) or write an email detailing the problem. Read More. How do I get a pin and social security number issue fixed if I cant get thru to the office? I have e little girls 2,6,8.We are STRUGGLING! I have emailed, no response. Easy to say unemployment numbers are low when the state is neglecting peoples benefits. Please be aware that it will take 3-4 business days for you to receive payment. All I need is a pin but I cant get it because Im either hung up on or left on hold for over half an hour before being hung up on. Got locked out my old email that was linked to my gov2go phone is off as well and do not have any recovery ones. It's a smart app that reminds you what's due and helps you take care of it. Please login. For questions . But if they wanted me to pay my taxes they would call me, email or find someone to come to my house or even try to jail me. Saturday, 8:00 a.m. to 5:00 p.m. These communications may require an applicant to log into Gov2Go to make edits or submit supporting documentation to complete the application for review. Please go to the VEC website https://www.vec.virginia.gov/unemployed to request these services. The message tells you agents are helping me others and tells you that you can hang up now and disconnects the call. Because what is going on with unemployment. I have now scheduled another appointment. How to Calculate Virginia Unemployment Benefits. At this point I dont know what to do.I. Thanks! And now I cant even file my PUA weekly claims. I cannot log into my gov2gov app bc I forgot my password. Now va wants their money back but I cant get someone on the phone to change it from regular UI to PUI?!? ET, 888-442-4551 My gmail has changed and so has my phone number. Have you tried setting up your PIN online? Please continue chasing the office/check your status online at regular intervals until payments normalize. 8:00 a.m. to 6:00 p.m. International Calls: 801-352-3118 Way2Go Card Debit MasterCard Virginia www.GoProgram.com Fee Schedule Please continue chasing the office/check your status online at regular intervals until payments normalize. Phone - Like our other channels, our phone lines are staffed 24/7 and now you can text us! Ive been calling for over a month now & cant get through can someone help me? This is very frustrating and inefficient as to why it is causing this! I know 4 people that the VEC did not show their last employer accurately. Unemployment Benefits Exhausted. Call 833-RENT-RELIEF to learn whether your tenant completed an application. A landlord cannot proceed with an RRP application without the tenants cooperation. Supported Browsers gov2go supports the latest two versions of the following browsers: Chrome Edge Firefox Safari They all should be ashamed of them selves. There will be a delay considering the pendency. You can continue chasing the office/check your status online at regular intervals until payments normalize. ET Benefits should begin May 1. 8:00 a.m. to 5:30 p.m. MT, 866-229-7389 Note: If you would like to change the banking or payment information on file for your claim, please call 1-800-897-5630, then select 1 from the second option list provided, and then select 3 from the third option list provided. I am trying to file for my unemployment weekly claim and for that PUAC before it ends!!! They wont respond. To File Your Weekly Continued Claim dial 1-800-897-5630. why is this happening? Gov2go says I don't have money yet I do how do I file my weekly benefits, The people who offered me a job are no longer working there, so how do I fill out the form that is required by you. I put in all correct information with my job searches. Ever since Biden has been in office and they changed the system it is completely broken. What more can I do? This is a freaking joke! Can this 1099 be accessed electronically? I understand that everyone is helping others at the moment. I am in need of assistance with my VEC account and I have been calling the customer service number for like weeks now and to no avail I can never ever get thru for someone to take my call. I have emailed as well. The Virginia Employment. Yup. At first I just thought I wasn't eligible for extended benefits. It would be nice to have the site up for filing the weekly claim but that can e called in. ET, 888-820-1756 My husband has been doing the exact same thing. The last time I received myself was Sept 2020. Cant talk to a human-being! Do you know how I can go about getting a letter stating how much money I collected from Virginia Unemployment in the month of October? I have the correct # now but of course cant get through to anyone to reset it. But it clearly misrepresented the Montana Voter Page. I attempted to file the week following. Calling 4 days in a row now. Both applications will then be cased together for review and approval. Can you please give me a number or tell when will i be getting my approved PUA money. Like to actually talk to a person or get to be placed on hold wouldnt bother me. Taxes On Benefits: Are Unemployment Insurance Benefits Taxable? It seems to be unable to verify ID since its launch in November and even the reps are at wits in about it. I have not received form 1999 to file my income tax. Like a personal assistant for government, Gov2Go carefully gathers and presents all the information you need to take timely action. I tried calling the 2363 # but never able to get through to talk to someone, says all lines busy and try again. ET, and I need my 1099 to do my taxes super bad. The RRP application portal will be closed to both new and renewal applications on Sunday, May 15, 2022, at 11:59 pm. Is there a phone # to talk to a tech support technician or specialist to troubleshoot this problem. Ive sent emails and faxes but have never received anything back. Now all of a sudden everytime I click on my gov2go app to file, it states SORRY YOU HAVE NO MORE WEEKS TO FILE so if you or someone could lead me in the right direction then I would highly appreciate it. 8:00 a.m. to 8:00 p.m. Im unable to work for medical reasons. I didnt qualify for regular unemployment so they filed me under pandemic and I got my monetary letter but thats been 31/2 weeks agoband still no payment. Your real card info stays hidden. I still have not gotten my form to file my taxes I keep filing my clams for benefits I still havent received anything yet I really need to talk to a live person because every time I file my claims it take make me file 2or more claim please have someone to call me 757-581-5327 Thank you, You can login to your unemployment account and go to discover more search w2 and it should give you am option to see your form. Landlords should login into their Gov2Go Virginia RRP Outreach organization which can be locatedhere. Virginia Unemployment Customer Support Phone is 1-866-832-2363. As of today January 24th it is still offline!! Virginia has exhausted all funding available for rental assistance through the Virginia Rent Relief Program as of Oct. 14, 2022. Please show me where you can go online to get a statement. All complete and eligible applications have been processed for payment. Also for the unemployment pua side. Its been over 3 months now, of me calling or trying to go online.. You can use the Resources or FAQs section of the website. I have been trying to reach someone since Dec 2020. Bad enough being out of work now this.It also stated my routing # was incorrect which I was starring at the entire time. We should be able to edit the email receiving address. Hours: Monday through Friday, To sign up for Direct Deposit click here. Furthermore, I dont have proof that this is happening!! Hours: Monday through Friday, Discover which options are the fastest to get your customer service issues resolved.. Have called over 100 times, always busy. Landlords will provide their tenants contact information (i.e. how do I file? Hello,I applied for vec and a letter was mailed to my address I dont know who picked it up and I have been trying to call any representative to respond to this for me I need them to re ship the card and pin to my address. I applied for benefits over a week ago and still havent gotten my pinhow am I supposed to file the continuation stuff required if I dont have my pin? Youd think Virginia could afford to hire people who know what theyre doing, and enough of them to fit the demand. Once approved, funds will be transferred electronically within 1-4 business days, depending on the bank. Ive received my pin and amount that Ill be receiving but my pin and social would work when filing my weekly claim. What are we supposed to do?! i file for unemploymen back in january im have got my money yet, It says I tried to put my PIN number in too many times incorrectly so they suspended my social security number and I cannot get in contact with anybody at the unemployment office what do I do. Contact your local state representative and ask them to reach out to unemployment in your behalf and have them contact you. I understand this is a new application. ET, and Thats why SO many people need to speak with a human who knows what theyre talking about. I track everything. ET, How to change your address in your VA.gov profile. The https:// ensures that you're connecting to the official website and that any information you provide is encrypted and sent securely. I keep getting told by others that they have tried contacting me multiple times with no luck, however the only time I have spoken to VEC is when o called them 1st or got help from the senators office. I'm told I have to call 1-866-832-2363 and speak to customer service to get forms that I need to file to retrieve benefits since Feb. 15. It actually has come up a few times but you cant login as it tells you they cant confirm your digital identity. I can understand your frustration. By the way, I have the REAL ID, so why I have to provide so much documentation is beyond me. For this reason I called to certify LAW and did not understand the first question and answered it wrong so now I'm out the extra $300 a week. Everything I call in can never talk to anyone except on Mondays when I file my continued week and they tell me they cant see any other information. Get started today. 8:00 a.m. to 5:00 p.m. Please tell me and others how we can get to someone that can actually help us. They will call you back within a week. I opened a claim 2 months ago and have outstanding issues that need to be resolved. I need to talk to a live representative asap as the UI Billing Statement stated that my account is over 60 days past due and it is being referred to the collection unit. The Unemployment Office might be inundated with pending requests. Off-peak hours are generally post-lunch time and early evenings. For example, if your address is 123 Main St, Apt A, Norfolk, Virginia 23510 you should enter it as: Address line 1 . Ive been told to remit a payment asap. This has been going on since December, if memory serves me correctly. The main problem now, slots are going fast! Keep getting the runaround! Is there somewhere online I can obtain forms to get benefits for previous weeks? That would be directly linked to our social. I did not receive my 1099 form from VEC for tax year 2020 and am attempting to resolve this with them. Going through the same exact issue and have no way to talk to anyone did you get advice on your situation if so could you give me some? Why dont you consider calling the Claims Center and talking the issue with a representative? Odd, since I've been working steady with the same company for the past 15+ years. Before sharing sensitive information, make sure you're on a federal government site. I was told to copy my DL, S.S. card and birth certificate and send it to a report team in Grundy, VA ??? An updated, secure, and user-friendly portal known as Gov2Go allows you to access the Rent Relief Program on virtually any web-enabled device." Kayla Thompson said she got approved last summer,. ET, 800-669-8477 Yes, it unnacceptable. This is the worst system I have ever dealt with. While the reps want to help me they acknowledge they are not empowered to do so and are just there to give standard answers and offer the 411 number to families that cant afford food or rent. 866-832-2363 is not working AT ALL. Prevent apps from taking your money without permission. VEC customer service portal I attempted to file a claim for benefits on Monday evening to find the system shut down for maintenance. It seems like a way just to slow down payout money to people, this shouldnt be dragging on for three months. A complete application is one that includes an application from both the tenant and landlord with all the appropriate supporting documentation. Please help!!! 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