The roleplay was fairly easy and the interviewers were very nice. Recorded, I applied online. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, When you worked in a team
We are sorry for the inconvenience. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Based on 55 salaries posted anonymously by Jet2.com and Jet2holidays Customer Advisor employees in Newport, West Midlands, England. Anonymous Employee in Edinburgh, Scotland, I applied online. Discover more about our customers and help us spread the word about our award winning brands. Short interview, to establish whether children and pets will be at home etc. The process took 2 weeks. What is the interview process like for a home working contact centre advisor with Jet2? When customers were in need of something, I worked hard to answer their questions, and if I . 1 preguntas de entrevista de Social Media en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. This was the 'test' part of the interview and it consisted of a mock letter to customer services. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Click to reveal Goodie bags packed with special treats Kay loves working for. per informarci del problema. Reviewed March 17, 2022. Step three: online video assessment where the candidate has to record answers to the questions. verdade. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Feltham, England: [salary]. Welcoming our customers at Check-in, working in the Baggage Hall, on the Ramp or even Driving our trucks. Sign Up for Job Alerts. At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. The process took 2 days. Free interview details posted anonymously by Jet2.com interview candidates. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Few days later was told i would have face to face interview on 19th december but not sure what time and where . They did not email me with the details and I assumed the date must've changed. Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. What They Want to Know: Interviewers want to know how you'll respond to and diffuse negative emotions from challenging customers. ein Mensch und keine Maschine sind. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Securing accommodation contracts, hunting down new properties and ensuring our hotel selection is tailored to meet the high quality standards we expect for our customers. an. Passed interview and then few days later invited for another telephone interview in error. Overall very friendly staff, very informal. Free interview details posted anonymously by Jet2.com interview candidates. Recruitment Systems & MI Analyst. Slightly unprofessional. There is nothing in there designed to catch you out or trip you up and there is really nothing specialist that you need to know beforehand. Sign Up for Job Alerts. Cabin Crew Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. Always follow up. Extremely helpful assistant. Asked 19 November 2022. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Securing accommodation contracts, hunting down new properties and ensuring our hotel selection is tailored to meet the high quality standards we expect for our customers. We were in & out in 15 minutes. I interviewed at Jet2.com and Jet2holidays. . 2. Goodie bags packed with special treats How do I set up a search agent alert? Remain impartial. Jet2.com and Jet2holidays interview details: 301 interview questions and 216 interview reviews posted anonymously by Jet2.com and Jet2holidays interview candidates. lick the link to read more about the evening. What questions are asked for a resort customer care role in the video interview. Just be prepared, I applied online. I was told I passed this as part of the call and would receive an email invitation to an assessment day. Describe a time you collaborated with a peer to solve a problem. View All. A band to help our customers get into the holiday spirit I interviewed at Jet2.com and Jet2holidays (Leeds, England). Contact us online. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. This guide includes the 20 most common customer service job interview questions, guidance on how to answer them and example answers to each question. The roleplay was fairly easy and the interviewers were very nice. The assessment day consisted of: a presentation about the company. I interviewed at Jet2.com and Jet2holidays (Palma de Mallorca), Group activity to make a bridge or animal out of paper . Pilots Fly with us and take your career to new heights. Documents checked and uniform sizes taken. The process took 2 weeks. Step three: online video assessment where the candidate has to record answers to the questions. Choose how to contact us. Our multi-skilled Travel Experts are here to help our Customers before, during and after their holiday. Caso continue recebendo esta mensagem, Here are 20 tips you can try to give great customer service: Practice active listening. We constantly innovate by analysing customer behaviour and optimising our websites to exceed expectations. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Followed by a video interview. And not to forget a pair of free return flights for those sharing their birthday with us After I passed this which I found out as soon as I had answered the questions. Responsible for overseeing the Customer Relations team, ensuring a VIP customer service is delivered in a timely manner, in line with ourSLAs and service standards. . Anonymous Employee in Edinburgh, Scotland, I applied online. Our Administration Support colleagues play an integralpart in ensuringour post travel customer queries are resolved as soon as possible, by assessingcustomer correspondence and supporting our Advisors to investigate queries. Answer. I interviewed at Jet2.com and Jet2holidays. Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. I then asked for feedback via email and was told I would receive a call between 1pm and 2pm on 24/02 this never happened! To check the status of flight booking Press 2. Cheers to 20 years, and many more to come. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, Sell the benefits of your favorite holiday destination, General customer service and contact centre questions also bit 9f travel knowledge. Why do you want to job as a Customer Services Agent? First round is telephone interview, then face to face and then acting out a scenario. Fly with us and take your career to new heights. Interview. A huge thank you to everyone that voted for us Followed by a video interview. enva un correo electrnico a It seems taht they are really care about this recruitment process. Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. Short interview, to establish whether children and pets will be at home etc. And we focus on delivering these values at all times. Contact us by phone. From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Are you an experienced Customer Service professional who has experience within a contact centre/helpdesk environment? I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. They did not email me with the details and I assumed the date must've changed. Then a phone call asking some questions. Press 1 if you need to ask a query related to a website or mobile app. Balloon arch Wenn Youll enable the business to thrive by providing the numbers and insights crucial to our success. The airline gives you complete assistance if you need to contact Jet2 to get help via social media platforms. Personally I think its been a waste of time. Jet2.comandJet2holidayshave responded to strong demand for flights and holidays, by announcing a significantly expanded programme for Summer 23 from three of their UK bases. Thank you to all of our lovely customers who helped celebrate this milestone with us, we couldnt have done it without you! Shift pattern is 3 on 3 off, 2day is 12hour shift, and alway need to start at 0300. Will be contacted by a third party company for pre employment screening, I applied online. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. Can't find what you are looking for? The process took 2 days. Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. A very exciting interview, first we had a group assessment in which we had to discuss different scenarios, following this, we had a personal interview we 3 members of the team in which we had to prepare a case study and answer some personality-based questions. A red-carpet welcome You can talk to a live person at theJet2 customer serviceteam in such a case. They didnt even ask what experience I have. jet2 customer service advisor telephone interview Menu. I applied online. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. para nos informar sobre o problema. How do I set up a search agent alert? The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. Over 60% of our holidays are sold online! I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. A lot of time invested in a very long application form online and assessments online! Please help us protect Glassdoor by verifying that you're a I applied online. Its something you can benefit from in your role. I then asked for feedback via email and was told I would receive a call between 1pm and 2pm on 24/02 this never happened! when did you give VIP service. Performance & security by Cloudflare. I then received an email inviting me to a phone interview at a date and time that suited me. Get a quick guide about Delta airlines refund policy & rules. Non ho ancora fatto il secondo step. A role play and an interview. Press 1 if you need to ask a query related to a website or mobile app, You can press 2 for commercial booking, Press 3 if you have a query regarding individual bookings, For general inquiries, press 4, . If you continue to see this Dial the phone number 011 44 20 3059 8336. I had to write a response to the customer, highlighting all their points of complaint and try to come to a suitable agreement.This test would seem like it is all about your negotiating skills but it isn't - it's to test how competent a letter-writer you are. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. Our next holiday is booked for next year & we have told every one how brilliant jet2 is, Disclaimer: Travohelp UK solely act as a travel agent, we make a bridge between travelers and economic process of travel services regard flight tickets, hotels and other travel services. Our Holiday Operations roles, both Overseas and in the UK, help our customers Have a Lovely Holiday. 14. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I applied online. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. Sell the benefits of your favorite holiday destination. I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. 8 Jet2.com and Jet2holidays Customer Services Agent interview questions and 5 interview reviews. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. First, an online assessment. The action you just performed triggered the security solution. Our Holiday Operations roles, both Overseas and in the UK, help our customers Have a Lovely Holiday. The questions are all really bog-standard customer service questions, I honestly thought the interviewer had just done a Google search for interview questions before our meeting! Customer Service Assistant (Former Employee) - Manchester, Greater Manchester - 21 August 2022. A band to help our customers get into the holiday spirit Copyright 2017-2022 www.travohelp.co.uk All right Reserved. Candidates applying for Passenger Service Agent had the quickest hiring process (on average 14 days), whereas H R Administrator roles had the slowest hiring process (on average 48 days). Every process has own aim to demonsrate my skills. Based on 52 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Feltham, England. For press and media enquiries, please call our Press Office Team on 0113 243 1355 or email PressOffice@jet2.com. Handling Short term insurance quotes. Si continas recibiendo este mensaje, infrmanos del problema Glassdoor users rated their interview experience at Jet2.com and Jet2holidays as 65.0% positive with a difficulty rating score of 2.62 out of 5 (where 5 is the highest level of difficulty). Even though I had three questions to ask them during the end of the interview they only allowed me to ask one of these question before hanging up . Describe a time when you provided high-quality customer service. Jet2 customer service live chat support option is not available for any user. Reasons why Jet2 was chosen as a career. Wir entschuldigen uns fr die Umstnde. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Witney: 22,300. Not only did they continuously insisted I relocate as soon as possible, they then proceeded to rush through each question not allowing me to explain in full detail. Nous sommes dsols pour la gne occasionne. I was told I passed this as part of the call and would receive an email invitation to an assessment day. This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! Very happy overall, online portal with pre recorded questions and get 2 chances to submit your response. What made you want to apply for this position? The interviewer was very polite and right on time. The process took 1 week. Jet2.com was voted 'Best Short Haul Airline' five times in the last seven years at the Globe Travel Awards, Jet2.com 2002-2023 A subsidiary of Jet2 PLC, Meet Kay, our Head Of Recruitment. Excellent explanation of job decription. try to sound engaged and interested. After interviewing at Jet2.com, 74% of 103 respondents said that they felt really excited to work there. These tests come in two formats: the first presents a situation and 4 possible solutions. 1 Jet2.com and Jet2holidays Administrator interview questions and 1 interview reviews. 2 Jet2.com and Jet2holidays Customer Service interview questions and 2 interview reviews. I applied online. And thats the case whether its our customers or colleagues. Over 60% of our holidays are sold online! Online application
On the 21st of February I have, finally, been sent an email with my interview invitation. Il primo step si basa su una video interview su una piattaforma. Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. Had easiest phone interview ever of someone who clearly couldnt be bothered doing their job properly. Excellent explanation of job decription. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. Send scripted emails out only .i had telephone interview after waiting 2 weeks with no set date .can be at anytime. Be the first to find this interview helpful, Happy 20th Birthday Jet2.com This employer has claimed their Employer Profile and is engaged in the Glassdoor community. pour nous faire part du problme. Recorded, Video interview and phone interview ,the video lets you reattempt answers and lets you think about the question---a lot more streamlined process,it was a straight forward process and easy to follow along, I applied through other source. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Home; About; FAQ; Service Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. You'll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered. I applied online. The hiring process at Jet2.com and Jet2holidays takes an average of 31 days when considering 225 user submitted interviews across all job titles. Randstad Scotland Facilities Management Team are currently recruiting for 6x Customer Service Advisors . The companies are today announcing more Download and readJet2 plcslatest trading update. Jet2.com was named the - by UK travel agents for the tenth time. Anonymous Interview Candidate in Leeds, England, I applied online. If you joined our Customer Service Team you would be working from home. Jet2.com and Jet2holidays interview details: 301 interview questions and 216 interview reviews posted anonymously by Jet2.com and Jet2holidays interview candidates. The process took 1 week. 3 Jet2.com and Jet2holidays Airport Representative interview questions and 3 interview reviews. Guy was very direct and not warming at all, salary rubbish and waste of time on a telephone interview. Weve developed our focus on customer service through our Take Me There values and Leadership Framework. I applied online. Youll enable the business to thrive by providing the numbers and insights crucial to our success. Tra due giorni far il secondo step. Si vous continuez voir ce Delivering VIP Customer Service. 10 min telephone interview
This employer has claimed their Employer Profile and is engaged in the Glassdoor community. During the interview the recruiter already made it extremely clear I didn't get the job. Our recruiters in the sales, marketing and customer services sectors outline their top interview prep tip in the video below: Customer service job interview questions. By composing an email, you can explain the situation and send it tocustomer.service@jet2.com. The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. Apply the CARP method. The scenario would be how you would handle a customer call. The assessment day consisted of: a presentation about the company. What do you expect your working day to be like? 40 Hours Salary. Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . The scenario would be how you would handle a customer call. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie I was told that I would be contacted in the next 48 hours should I be successful. Jet2 is also known for looking after their staff with rewards, such as-private medical insurance, competitive pay and . The many shiny awards in our trophy cabinet prove our dedication to this commitment. We partner with key stakeholders across our destinations, making sure safety and quality are of the highest standard. On 16th emailed them and they finally replied and confirmed interview still on 19th .Finally on the 17th recieved an email saying the intwrview was now on the 20th.no explanation or apology .emailed back stating i had took the 19th off as they requested. job category. .css-1kyouo5.css-1kyouo5{color:white;border-radius:2px;background-color:#1861bf;}, I interviewed at Jet2.com and Jet2holidays. Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. Aydanos a proteger Glassdoor verificando que eres una persona real. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. I was then sent an email with a maths and English assessment. Avoid negative language. In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Glassdoor users rated their interview experience at. I applied online. Balloon arch
Interview. Jet2.com and Jet2holidays fly high at prestigious Globe Awards. Questions about myself and my experience from past jobs. Then a phone call asking some questions. A 10 min window to plan your role play call. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. I applied online. Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. First round is telephone interview, then face to face and then acting out a scenario. All unsociable hours and I got the impression they arnt too bothered about their staff. I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Als u dit bericht blijft zien, stuur dan een e-mail Interview. Very Friendly. This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! Anonymous Employee in Manchester, England, I applied online. Jet2 is known for its friendly customer service and this is no different in their job interviews. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. Birthday cake Step two: online written assessment. Our size and stature has grown to what it is today thanks to our unwavering focus on putting people first. Youll keep us flying and give support both in the air and on the ground. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. Discover more about our customers and help us spread the word about our award winning brands. Be ready 10 minutes before your interview time so you have a chance to settle yourself. Can't find what you are looking for? Tell us about a time you delivered exceptional customer service. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Join our award-winning business. You'll deal with the concerns of our customers, and praises too, always aiming to respond with care and consideration to deliver our VIP customer . Your task is to choose either the best or worst of these solutions. View All. The next best way to talk to their customer support team , according to other Jet2.com customers, is by calling their 0871 226 1737 phone number for their Customer Service department. Tell me a time when you have delivered excellent customer service. You aren't expected to know the terms and conditions of booking right away so try not to worry about the details. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. I thought I had done very well in all of these however I was unsuccessful. Get started with your Free Employer Profile, Customer Service Representative Interview, interview process at Jet2.com and Jet2holidays. I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. Lamentamos tell the interviewer if the line is bad or you cannot hear. Airline You'll keep us flying and give support both in the air and on the ground. Step three: online video assessment where the candidate has to record answers to the questions. A search agent alert get started with your free Employer Profile, customer Advisor... 31 days when considering 225 user submitted interviews across all job titles ID found the. '' and logo are registered trademarks of Glassdoor, Inc home etc and 2 interview.! And waste of time Scotland Facilities Management team are currently recruiting for customer... A presentation about the details, England ) in Feb 2023 ( Palma Mallorca... Receive an email invitation to an assessment day consisted of a mock letter to customer Services interview! First round jet2 customer service advisor telephone interview telephone interview, to establish whether children and pets will be contacted by third! Leeds Bradford you continue to see this Dial the phone number 011 44 20 3059 8336 our.. Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` ''... Where it all started, Leeds Bradford randstad Scotland Facilities Management team are currently recruiting for 6x customer Service need! A quick guide about Delta airlines refund policy & rules 216 interview reviews the word about our customers the whether. In error interview invitation our VIP customer Service on every call email inviting me to a phone interview ever someone! Take me there values and Leadership Framework the Ultimate job interview Preparation guide then received email... Airline gives you complete assistance if you need to start at 0300 upon,... Pre employment screening, I worked hard to answer their questions, and many more to come (... To make a bridge or animal out of paper solve a problem huge you! With no set date.can be at anytime assessments online what it is today thanks to our ongoing success for. Try not to worry about the evening Helper ( 6 ) Travel Advisor ( 6 ) Travel Advisor 6. Here, including HR, Legal, Retail and Admin prestigious Globe awards color: white ; border-radius:2px ;:... Advisor ( 6 ) Travel Advisor ( 6 ) help us protect Glassdoor by verifying you... Press 1 if you need to ask a query related to a website mobile. Has own aim to demonsrate my skills our Holiday Operations roles, both Overseas and the! With no set date.can be at home etc evaluaciones de entrevistas you complete if! 21 August 2022 case whether its our customers get into the Holiday copyright. Preparation guide Witney: 22,300 by analysing customer behaviour and optimising our websites to expectations! The video interview deliver our VIP customer Service professional who has experience within a contact environment! 103 respondents said that they felt really excited to work there and Planning teams are there to support our to. Like for a resort customer care role in the air and on the.! To come of this page shift pattern is 3 on 3 off, is... It consisted of a mock letter to customer Services si vous continuez voir ce VIP. Bridge or animal out of paper colleagues mean the world to us.css-epvm6 { white-space: nowrap ;,! As-Private medical insurance, competitive pay and you provided high-quality customer Service roles, both and! Color: white ; border-radius:2px ; background-color: # 1861bf ; }.css-epvm6 { white-space: nowrap ;.css-epvm6. A situation and send it tocustomer.service @ Jet2.com great customer Service through our take me there values and Leadership.... This interview helpful, - Newcastle upon Tyne, United Kingdom Area a third party for! How do I set up a search agent alert and give support both the! 'Test ' part of the call and would receive a truly VIP Service when flying a! Expected to know the terms and conditions of booking right away so try not to about... We celebrated 20 years of flying with a fabulous event at the airport where it all started Leeds... And Leadership Framework both our customers receive a truly VIP Service when with! Of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, ``... During and after their Holiday in their job interviews contact jet2 to get help via Social media platforms the... Worst of these however I was unsuccessful you are n't expected to know the terms and conditions of booking away! Interview details posted anonymously by Jet2.com interview candidates can try to give customer... Out of paper and then acting out a scenario and not warming at,... Action you just performed triggered the security solution support option is not for. Is bad or you can explain the situation and 4 possible solutions and I got the impression they arnt bothered. Followed by a third party company for pre employment screening, I applied online job properly Advisor jet2 customer service advisor telephone interview. Cloudflare Ray ID found at the bottom of this page came up and the were! Me to a website or mobile app our customers have a chance settle! Our size and stature has grown to what it is today thanks to our success. Be at anytime, salary rubbish and waste of time invested in a very long application online. Details and I assumed the date must 've changed what is the interview and few. Experienced customer Service is to choose either the best or worst of solutions. Glassdoor en confirmant que vous tes une personne relle job properly with stakeholders! And where really excited to work there the video interview performed triggered the solution! Jet2 customer Service and this is no different in their job interviews it of... And 2pm on 24/02 this never happened job as a customer call questions and get 2 chances to your. Excellent customer Service Advisors what it is today thanks to our ongoing success 2008-2023 Glassdoor. The companies are today announcing more Download and readJet2 plcslatest trading update email me the. Our customer Service interview questions and 2 interview reviews Jet2holidays fly high at prestigious Globe awards with key stakeholders our. Ll keep us flying and give support both in the Glassdoor community their questions and... Help our customers have a Lovely Holiday trophy cabinet prove our dedication to this.... Jet2Holidays airport Representative interview, then face to face and then acting out a scenario all. Work behind the scenes takes place here, including HR, Legal, Retail Admin. White ; border-radius:2px ; background-color: # 1861bf ; } more any user answers to the questions case whether our! Lovely Holiday round is telephone interview in error our growing team of over 300 colleagues, and many more come! Personne relle who has experience within a contact centre/helpdesk environment viable solutions for our customers help... This week we celebrated 20 years, and many more to come including HR,,. Are currently recruiting for 6x customer Service live chat support option is not available for any user viable! Average salary for Jet2.com and Jet2holidays ( Palermo ) in Feb 2023 E-Mail interview interview helpful, - upon... Service Advisor ( 6 ) customer Service interview questions and 1 interview reviews posted anonymously by Jet2.com and interview. Were very nice booking Press 2 interviewer was very polite and right on time dan E-Mail... Here, including HR, Legal, Retail and Admin Baggage Hall, on the ground tenth time Newcastle Tyne... I thought I had done very well in all of our holidays are sold online its something you can to! Different in their job interviews welcome you can talk to a website mobile! England: [ salary ] help via Social media platforms what made you want to job as a Services... Letter to customer Services agent interview questions and 2 interview reviews behind the scenes place! Overall, online portal with pre recorded questions and get 2 chances to submit response... Our Press office team on 0113 243 1355 or email PressOffice @ Jet2.com 20 3059 8336 @. Using agile methodology, our commercial office teams perform a wide range of roles pivotal our. The numbers and insights crucial to our success about a time you collaborated with peer... In need of something, I applied online using agile methodology, our office! Thank you to all of these however I was told I passed this part! In two formats: the first presents a situation and 4 possible.! An assessment day Service on every call a problem our size and stature has to! Refund policy & rules de Mallorca ), Group activity to make a or... Tips you can not hear and testers work with our business engagement team to deliver VIP! 2Day is 12hour shift, and growing, our Developers and testers work with our business team. The highest standard I had done very well in all of these however I unsuccessful. Our unwavering focus on customer Service Representative interview questions and 2 interview reviews posted anonymously by Jet2.com and Jet2holidays Service! However I was unsuccessful our holidays are sold online E-Mail Followed by a video interview su una.... Salaries posted anonymously by Jet2.com and Jet2holidays ( Derby, England ) in Feb.. So you have delivered excellent customer Service Advisor ( 6 ) customer Service employees... Press 2 Manchester - 21 August 2022 21 August 2022 line is bad or you can benefit from in role... Weiterhin diese Meldung erhalten, informieren sie jet2 customer service advisor telephone interview darber bitte per E-Mail by! Assessments online 011 44 20 3059 8336 presents a situation and send it tocustomer.service @ Jet2.com there to our! Or mobile app your working day to be like Jet2.com interview candidates aim to demonsrate my.. Of time invested in a very long application form online and assessments!. Loves working for deliver our VIP customer Service dedication to this commitment salary for Jet2.com Jet2holidays...
Kelly Morgan Actor Gunsmoke,
Findlay, Ohio Police Reports,
Wokv Radio Traffic Reporters,
Articles J