Thanks for your review. Views of the courtyard inside our building. Each night we ordered morning breakfast room service by putting a card outside our door, and it always came at the time we requested. Im staying at the Grand this summer and have watched many videos and read tons of reviews and youre the only one that mentioned the little bike and scooter path. TheGrand_GM, Manager at Moon Palace The Grand - Cancun, responded to this review. Im not sure if theres an additional charge for these rooms, but I would assume so. We stayed in a Garden View Suite on the 3rd Floor. Cam, Fresh seafood selection at the Grand buffet, located in the Lobby building. I give this beach 2/10 due to tractors, otherwise it would be a 4/10. When you book something, they will print out a slip for the activity and cost, you have to sign and acknowledge cancellation policy. But every thing that was open was very safe. Foods were good, pastries were amazing. We loved Jade.it was delicious and we went back multiple times. I know you boys are young but did you notice an area that seemed to have more older teens? Cov 19 did limit some events. Just behind the kids water playground, underneath the giant water slides, is a bike riding course. My husband and I are typically not fond of AIs but the kids enjoy them as there tends to be more people their age. The Grand at Moon Palace offers all inclusive Cancun Honeymoon, vacation and wedding packages.The resort is located just south of the Cancun strip. So much valuable information and photos! Thanks for stopping by, HJ! So were planning on going in September. This area will be thick and lush in a few years. Prenota Moon Palace The Grand - Cancn, Cancun su Tripadvisor: consulta le recensioni di 12.160 viaggiatori che sono stati al Moon Palace The Grand - Cancn (n.41 su 272 hotel a Cancun) e guarda 10.506 foto delle stanze! Do you know if there are any ocean view rooms at the Grand? I would suggest you speak to Palace Resorts about Diamond Status. One thing to note is the pool at sunrise was way more busy from our experience. The bus to the Beach palace resort was great and the beach there is even better! This allowed us to have lazy mornings with our boys and not feel like we had to rush to the buffet. Rooms come fully stocked with a mini bar, snacks (chips and oreo cookies) and coffee (real coffee, not instant coffee). Our Vow Renewal in Riviera Maya, Mexico. Do you recall which swim up building is closest to the lobby? Marilyn. The Grand Moon Palace Cancun has 16 restaurants, a spa, a fitness center, a variety of bars and nine pools spread throughout the property. But this time were bringing the kids. We value your loyalty very much and we agree with you that there are many more years left to enjoy, where in advance we share that we are committed to continue creating unique and memorable experiences. Since the chicken nuggets are cooked, he can eat them (theres often dairy in the breaded coating). And so will your 4 year old. It seems like you may have gone off peak time. Or do you think the resort would hold our bags and let us stay on the property? Ask Missy_luvs_sunshine about Moon Palace The Grand - Cancun, Ask 896erino about Moon Palace The Grand - Cancun, Ask Grace D about Moon Palace The Grand - Cancun, Ask Barbara_RochMN about Moon Palace The Grand - Cancun, Ask RonaldH19700 about Moon Palace The Grand - Cancun, Ask Sharon A about Moon Palace The Grand - Cancun, Grand Fiesta Americana Coral Beach Cancun All Inclusive, We compared the lowest prices from 16 websites, We compared the lowest prices from 15 websites, Fiesta Americana Condesa Cancun All Inclusive, Book Direct for the Lowest Rates and Exclusive Benefits. Below are a few of the dishes we sampled at Jade Restaurant. Food was good and a lot of places to eat. Thanks for your review. They said its amazing and well worth it. I see the pictures above with small slides that are attached to a little house, is that all? We hope you have fun! We ate breakfast at the buffet that is connected to the Cusco Restaurant. The ocean views are amazing. He was absolutely wonderful every single day, at every single hour. Its a kids paradise! The resort was beautiful. And I would bring a smaller packable stroller, in case you want to take the shuttle around. My husband and I went there for our honeymoon (I think we stayed at Nizuc). Delicious. Bring your bathing suit. We just uploaded a video from our trip to the Grand https://www.youtube.com/watch?v=DmAzP9VAIVk. Is all of it included? Check-in / resort credits / aggressive sales - When we arrived at the Grand, we were greeted warmly and check-in was fine (about 15 mins). The standard Moon Palace rooms and service used to be great until they put up the Grand, now the other side leaves a little to be desired as everything nice is at the Grand. Aside from the beach did u have a good time at the resort? Thanks for the great post. Trip. I will cancel one of the reservations in the next couple of days. Had a fabulous time and could have stayed longer. Learning to float in the wave pool. It will be easier to get in an out with a foldable stroller. We thank you for your support. I dont ever recall them asking for proof of Connors age (he was 4). Guests are provided a breakfast room service card to complete and hang on the door before you go to bed. Those little details matter, and they are much appreciated. Great review! Its tough for a little one to not be able to enjoy ice cream and cake, so this was a nice alternative for him. Wristbands also act as your room key! It is incredible to read these comments as they reflect the unparalleled service that our collaborators provide to our guests. Sunrise and Nizuc are fabulous too! Travelers receive a bottle of wine upon arrival, and the all-inclusive property boasts 1,316 rooms and suites equipped . We stayed in the Nizuc section very close to the Grand section. I . Thank You for the great pictures! We spent most of our time at this pool, which is located near the beach. It is undoubtedly a pleasure to receive your comments because at The Grand we always seek to have the best team, which is committed to our guests and will always aim exceed their expectations. Ha ha. It has been the most informational and most helpful of any review I have read!! Is this the only higher priveldge club? Were you not able to get reservations? Hi Martin they are separate resorts, but located side by side. Theres a lot to do and many pools to hang out at. Just ignore them and continue walking until you get outdoor. Guess the inspection wasnt done, yet. The over 2,000 rooms here are split between two sections, Nizuc and Sunrise, with each having their own decor, design, amenities, and appeal. View from our 3rd floor balcony. Are tween kids safe to walk from the pool to the gaming area on their own? Moon Palace The Grand - Cancun has redefined the concept of all-inclusive luxury with an endless menu of activities for all ages, ranging from a modernized video game lounge to a majestic outdoor waterparknot to mention exquisite cuisines from renowned chefs. Dessert buffet makes this boy very happy. Were glad they actually use fresh salmon and tuna for their sushi rolls. Could you please share if you booked your dolphin experience in advance or when you were onsite? Seafood options at the poolside buffet. . Hi! Moon Palace is divided into Nizuc, Sunrise and Grand Moon with 2,500 rooms and suites. Thank you!! The view from your room looks lovely, I dont suppose you remember you room block and number do you? This water park has several large spiraling water slides, a wave pool, lazy river and a kids play zone that includes glow-in-the-dark mini golf, unlimited video games (for FREE), a climbing ropes course, bumper cars, 3 level jungle gym and a toddler area. When we entered our room, we received gifts on the beds that included a beach pail and shovel, water wings and a nice beach bag. It can be annoying because plans may change during your visit, so you may have to cancel your reservation or go to the restaurant when you are not actually hungry. We are travelling to this resort in January with a 6 month old and wondered about the bottled water they provide, as we will be using it to make formula feeds. Airport - If you are completely new to visiting Cancun, when you arrive at the airport after you leave the luggage area (still indoors) there will be tons of people in uniforms asking if you need information, transportation, or help. Great review! First of all, thank you SO much for this review. Did you feel this way or was it just a minor inconvenience? Should you add Sayulita to your travel short list? Even at the pools, the beers are served in tall non-breakable glasses. If thats true it is a bummer. How was the wifi at the grand? Seriously, its some of the nicest sand you will ever sink your toes into. To visit the Grand, if you book at Nizuc, then you need to pay for day rates and with 5 people, that could get expensive. The one located in the main lobby building is called the Wired Teen Lounge. If the waterslides are open, your daughters will love it. If you stay at either Sunrise or Nizuc, you can visit all the restaurants in both buildings including the spa and restaurants by the Golf course. These private rooms are great if you visit the resort with a group of friends. Review tags are currently only available for English language reviews. The diversity and authenticity of the menu was exceptional. Your review and photos make us feel like were already there. There are 9 pools at The Grand, so you will not have trouble finding available loungers by the pool. Hi John yes, the Diamond elite pool is between the Half Moon and Olympic pools. ALL-INCLUSIVE ON A GRAND SCALE Its a legit Water Park! Our boys enjoyed the simple penne pasta with butter. Im leaning toward the Grand for my preferences but Im inclined to think the boys may enjoy Nizuc as the Grand may be to sedate for their liking. Trying to accommodate both husband and child with out making things too difficult. Thanks so much leaving to go there 6/22 for a week. Being able to have cold drinks in the pool is a big hit with our boys. Hello, It was so nice to not have to worry about a stupid towel card or if someone accidentally takes your towel and youre stuck paying a fee for the inconvenience. Now I dont think the Grand was built when I was there before which I understand is the new flagship hotel of Moon Palace Cancun but what I would like to know is will those guest who will be staying at the Moon Palace Golf & Spa still be allowed to get free access to the other hotels: Nizuc, Sunrise and I guess the The Grand or do guest now have to be staying at The Grand to have access to all the other Moon Palace Resort ? Bienvenidos al Hotel The Grand at Moon Palace en Cancn! Secondly, are all the photos taken from your trip by you ? Last summer I spent a couple days visiting the Grand while staying at Sunrise but I didnt get to visit all the pools and restaurants. The tacos are great and the waiter, Bernedito (Im sure I am not spelling it correctly, sorry) is FANTASTIC. The food is fresh and high quality. If not for the sickness, this resort would have gotten 4 stars for all the amenities but clearly something is off with the food preparation Dear Sharon A,We thank you for taking the time to share your valued comments with us. Layout: Resort consists of 3 hotels. This property is HUGE. I just wanted to confirm that when I read an article referring to, The Grand Moon Palace and Moon Palace, I can assume that this is the same resort .. ? Hello, Thanks Helmets are also provided. We did visit a few of the other pools and checked out the kids clubs, and truthfully thought The Grand was outstanding. Our youngest boy, Connor, is allergic to raw forms of dairy and eggs. Weve been to the Grand twice and neither times did we get any gifts like the pails and water wings or kid size robes or shampoos for the kids. Thanks! Doh! Little bugger! Most all-inclusive resorts weve visited make sushi rolls with vegetables only sometimes they use imitation crab but the result is typically underwhelming. Thanks for your help! It is important that you have addressed this situations and nothing will be more important than learning more about this experience. Save time after the massage to use their amazing whirlpool or relaxation rooms. The Grand at Moon Palace Cancun offers so many opportunities for play with a variety of attractions and diversions. You will live in bathing suits and coverups for the most part! We didnt have any problems getting a table for dinner. You pay the same price, but we get a small commission for every booking. I know its been a while since our visit to this beautiful resort but its always better late than never! We are not picky eaters and found the Grand Buffet restaurant hit and miss. Tripadvisor performs checks on reviews. And thats just The Grand property. The desserts at the buffets are incredible. We felt safe, pampered and entertained throughout our visit. Required fields are marked *. Youre going to have a great time. I have been trying to figure out the new grand lay out as we now have a toddler I have to plan vacation a little more to accommodate him. Fresh fish at the main buffet in the Lobby building. We thank you for your support! Thank you for this review. And your boys are very cute! Hello, This is the seafood fettuccine with black ink pasta. We like that the resort has opted for several smaller pools instead of one or two massive pools. This is a great family resort, but there are some things you need to know before booking at the Grand at Moo Moon Palace Sunrise Resort Tour I Cancun Mexico Almost yours: 2 weeks, on us 100+. Because The Grand is so new (at the time of publishing this blog post), we had a hard time finding information about the resort (besides the company website). Not only are they deliciously and decadent, they are hand-crafted works of art. No, we were not there for the Diamond Club. Moon Palace The Grand - Cancun, Cancun: See 12,162 traveller reviews, 10,506 photos, and cheap rates for Moon Palace The Grand - Cancun, ranked #41 of 272 hotels in Cancun and rated 5 of 5 at Tripadvisor. I wonder if you know if the beach has food and beverage service with waiters Yes, please return and share your experience, Im sure others will appreciate that. We also really liked Cusco. Love your idea of ordering coffee, pastries and fruit each morning so we will be doing that as well which will keep the kids satisfied until we get to the buffet. The best part is that you dont need to keep track of your towels. They will also like the shows in the evenings. We didnt have any resort credits, but I do understand that they are very easy to use. Even the fancy gelato bar? 2.1K views 1 year ago Join agency owner Kari Dillon as she takes you on a walkthrough of the Presidential Suite of The Grand at Moon Palace. Family: Two kids 4-17 Stay, Play & Eat Free (valid through 1/04-12/23/19; booking date restrictions apply). They asked us at each meal what allergies our son had. You can get a variety of treatments at this facility and many of the treatments can be paid for by using resort credits that are offered by Palace Resorts. One afternoon, we returned to our room and found a cheese platter and bottle of wine waiting for us. Do you tip each time you order a drink or maybe a bit more at the end of a day to the bar staff? The poolside service was very nice, too. We werent given a pager, but I believe they take your phone number if they need to call you. A few times we did have to wait for the cart if we didnt want to walk, but our room location was in the middle of the resort by the waterslides so we found that we were fairly close to everything. If needed, you could always bring a small kettle with you for piece of mind. If you like this Moon Palace Resort review, please consider booking using this affiliate link or check out booking.com. Grab your mask and fins, and follow your guides through the underwater world of Yal Ku Lagoon in Akumal. Do we need to pay for any food or special beverages in the resort? Hello! If memory serves me correct we get 1500 per family for our trip. Loved our stay at the Grand, but found it overwhelming due to its size and intricacies the first few days. I am planning a trip there with my family for Christmas 2019. There are a million pools and different entertainment options everywhere. I really want to stay at the grande but feel Ill be giving up our beach views from our room. For the first come first served, if you put your name on the wait list, you are given a pager so you can roam through out the lobby shops while waiting. Our readers thank you! Prices are the average nightly price provided by our partners and may not include all taxes and fees. Tuna poke served in a coconut bowl. The grand will be hosting many music festivals. See thishttps://www.forbes.com/sites/priyashukla/2019/07/20/cancun-is-currently-under-siege-by-a-stinky-seaweed/. If you like this Moon Palace Resort review, please consider booking using this affiliate link. For younger kids, theres an area that is supervised and you need to sign them in and out. We met with my wifes friends family there, so their 5-year old and my 4-year old played until they were exhausted every day. Moon Palace The Grand - Cancun: Impressive considering - See 12,162 traveler reviews, 10,244 candid photos, and great deals for Moon Palace The Grand - Cancun at Tripadvisor. Its actually a lot fun to dine at a restaurant where you can order anything and everything from the menu and its all included. So YES bring as many small bills as you can find. Lunch buffet for kids. They do run buses to go there but only for premium members. Would definitely return to the Grand again in the future, but will never buy a membership. One question I have is the location of the diamond only pool. The food at The Grand was a pleasant surprise. They will be wearing badges and will act official, but make no mistake they are wanting to get you signed up for a timeshare presentation (they are sales people). We were at the grand in dec 2020 for a week. It was a little frustrating. There are limits on how much you can use with certain activities, such as $650 max at the spa. Dear Barbara_RochMN,When creating the concepts of restaurants at The Grand, we thought that each one should have a unique personality that would surprise the palate of each of our guests and be a unique culinary experience. I hope this helps. When using credits, your actual out of pocket cost is 16%, they call it tax. This is whats in the closet at The Grand unlimited alcohol. Boulangerie is a cute little shop that is open 24 hrs, it has chocolate, truffles, macarons, cookies, fresh fruit, crepes, ice cream, sandwiches, coffees, tea. Succulent roasted duck served on a root vegetable mash. What is cost for golf? Some restaurants will also have entertainment during dinner hours such as belly dancing, piano, bands in the lobby. Or you could order from the main menu. Can the Grand do something special for us like some wine and flowers on our special day? My best friend and our spouses and 4 children. This is an exclusive section of the Moon Palace Resort. Dolma appetizer meat and rice wrapped in grape leaves. When we travel, it can get confusing when we explain that he can have some dairy and eggs in a cooked form (like a muffin), but not in a raw form, like cheese, milk or butter. Public relations - if you have questions about your current charges, anything to do with the resort (questions, complaints, info about resort, etc) you see public relations. thanks for your review. Is the Grand at Moon Palace Family Friendly? Pools at the grand are heated, but not the waterpark. We would just take the shuttle and we never waited long. It was nice that we didnt have to make any tough decisions. Thanks again for everything! Each restaurant has a different theme and you order directly from a menu (no salad or dessert buffets everything is served). This goes beyond having a kids pool and chicken nuggets at the buffet. Whats in your closet? I dont remember a kettle in the room, but ask at reception or even request it ahead of time just in case. Loved our stay at the Grand, but found it overwhelming due to its size and intricacies the first few days. Parents can also stay and let their younger ones play. Maybe presidential suites? I know most Mexican resorts do this on the first morning of your stay, but it would be way more effective closer to the end of the stay where people actually had a chance to experience the wonderful resort. I did not see any pictures for JC Steakhouse in your review. We were terribly disappointed that we have been going since 2001, have been able to go/use Everythingat the grande until they completed and now you have to pay extr to go their. The tractors were also annoying, my daughter couldnt go dip her feet in the ocean for 30 seconds without having to run back to clear the way for 2 tractors that were constantly going back and forth to clear seaweed on the shore line (not safe at all) at many times during the day. We were very impressed by the spread. It caters to the luxury family segment that wants an all-inclusive resortthat can be enjoyed by both adults and children. Most of the restaurants are located in the Lobby building, so Cusco doesnt draw as many guests in the evening. You can see the top of the water slides in the distance. Thank you for such a wonderful review! I think well have a fantastic time, and can always plan a trip to a resort up on the 7 (Hotel Zone) next summer! . We slept well during our stay. The Grand has a clean, modern dcor that feels more like an upscale Las Vegas hotel than a typical Mexican all inclusive. We paid extra money for ocean view room and could not even stand there in balcony. The raw beef is thinly sliced and served with a very hot grilling stone. Glad you found it useful! In our resorts, our vision is to empower and enable our tem members to deliver the best vacation experience to our guests, thereby generating superior returns to our resorts and enhancing every time your vacation. 0:00 / 7:15 THE GRAND AT MOON PALACE PRESIDENTIAL SUITE | Cancun Mexico Travel Vlog Amazing D Scott 755 subscribers Subscribe 7.2K views 3 years ago In this video I take you for a tour around. They seemed to be very careful, and we didnt have any issues. The landscaping is still quite new. When you want your room made up (or not to be disturbed), you can hit a button inside your room that will notify house keeping. The spa is said to be over 75,000 square feet and features more than 60 spa suites, a hydrotherapy circuit, plunge pools, steam and sauna rooms. Wondering if there is a kids club that is unparented where you can leave your kids for a while. Additional question about The Grande beach..your pictures make it look as though its a very nice beach with some seaweed. My husband and I are considering going The Grand for spring break with our 2 boys (3 years old and 5 years old). Worst of all, at this epic per-night fee on our first . Most of the reviews I have found on different sites like Tripadvisor state the beach is horrible and smelly and not usuable. When the Diamond Elites eat? The kids club features an indoor jungle gym, miniature golf, bumper cars, a creativity area, and more. I have a ZOOM meeting which cant be missed. The pools are smaller and spread out around the resort. Dining You also have gourmet meal options and delicious poolside bites all day long. So cute. Connor had fun floating down the lazy river with his Mama. Many thanks. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Yes - Subscribe me to your monthly newsletter! You can purchase exclusive wines for an additional cost, but they include several red and white wines with the all-inclusive package. Other all-inclusive resorts weve stayed at have required reservations for the a la carte restaurants. We are going in January 2019, have been going since 2001. It provided us with so much wonderful information that I was unable to find via the hotels website! We got the standard beach bag and robes only for the adults and CHI brand hair products. Cusco Restaurant is located near the beach, which is quite far from the Lobby building. You will find a variety of arcade games of varying difficulty our 4 year old found games he could play. Also the ride to the Beach Palace, can u pay for it with the credits? And beautiful family! Can you help us with the costs.? Hi was curious how they handled allergies. Hi & as others have said, thank you for all the details in your review. Hes also in a phase where he deliberately tries to mess up photos by looking the other way at just the right time. The Grand at Moon Palace provided our family with an all-around, perfect getaway during a really stressful time. We are heading to The Grand at Moon Palace in November. Did you find that to be an issue with the kids at all? The Playroom is where you will find the jungle gym (pictured above), bumper cars and mini-golf. My main concern was that we might feel overwhelmed with how huge this place is but your review has put my mind to ease. Loved our stay at the Grand, but found it overwhelming due to its size and intricacies the first few days. I have zero complaints or negatives on any of the restaurants or food.Given the success of this new section, we will need to get out to stay at the new Cabo and Jamaican resorts. For your review it was fantastic!!! How is the Beach at The Grand at Moon Palace? That would be too dangerous. The elegant Lobby Bar chandelier is a work of art. Our younger one will be a couple of months shy of 4 at the time of our visit, and I am wondering if that might be a problem. For resort location perspective, you can see the Cancun hotel zone on the horizon. Wagyu beef this was Cams favourite dish. Hi anyone booking should check what events are going on. Moon is like a small village and Sun is a small resort. Receiving this recognition from Habibi is very gratifying for us since we managed to captivate your senses and emotions with the delicious dishes that are offered. Our son has a dairy and egg allergy. Only a couple of the restaurants required reservations. Its a spacious room with two double beds and a huge jacuzzi. The Moon Palace consists of three resorts (sections): Sunrise, Nizuc, and the Grand. I was wondering, what time do the pools generally close at the Grand? Learn how your comment data is processed. Connor is playing a game by running around matching colours. There use to be 2 pools that were heated before renovations began. 187 reviews of Grand Moon Palace Resort "Stayed at the Grand. You pay the same price, but we get a small commission for every booking. Report inappropriate content RachelinToronto Toronto, Canada Level Contributor The other one is called the Playroom. The Grand at Moon Palace is a five-star resort with over 1,300 guest rooms, 9 pools, 16 restaurants, 9 bars, world class spa, indoor bowling alley and an impressive outdoor water park that has a wave pool, lazy river and several mega-slides. It doesnt work the same if you are staying at the other resorts. Its well worth it! This is a very effective way of preventing overcrowding. Gym - big gym has lots of equipment free weights, barbells, machines, fitness classes that include yoga, Pilates, spin class, Zumba check the app for daily schedules. Este impresionante resort todo incluido te dejar sin aliento desde el momento en que pises suel. Where to begin?! Our boys had a lot of fun in here, especially Connor. We are already paying $18000+ just for all inclusive. Your email address will not be published. Hummus, kalamata olives and warm pita bread. AMAZING RESORT. You mentioned that in The ninth pin Bowling & Bar, it was the only place in the Grand that wasnt all-inclusive, was there a fee for entering? We are traveling here early June and noticed that you are not in the Diamond Club? Sometimes even in paradise you want to chill in your room! So, whether you prefer a unique cocktail or a classic drink, you can enjoy top-shelf sips from the resort's expert mixologists. Yes there are ocean view rooms, but my guess is they are likely more pricey and need to be specifically requested. No, we didnt find the size to be overwhelming. Yakitori grilled chicken skewers with teriyaki sauce and sesame seeds. Bus also available to take you between resorts from lobby to lobby.Tipping - there was no pressure at all to tip. You can relax in one of these inviting cabanas and eat endless amounts of steak, chicken or fish tacos served with fresh salsa and guacamole. Daily cleaning is not consistent - if you require room cleaning for the day, make sure you press the button by the door to indicate maid service desired. The staff is amazing and helpful. Travelled during spring break (near full capacity), two adults, two kids. , especially Connor photos taken from your trip by you the result is typically underwhelming should... Wine and flowers on our special day let us stay on the 3rd Floor many small bills as you find... A big hit with our boys enjoyed the simple penne pasta with butter all-around, perfect getaway a. Events are going in January 2019, have been going since 2001 can see top. This area will be thick and lush in a phase where he deliberately tries mess. Time do the pools, the Diamond only pool all, at pool... One question I have is the pool at Sunrise was way more from! Rolls with vegetables only sometimes they use imitation crab but the kids clubs, and never! Was absolutely wonderful every single hour as you can use with certain activities, such as $ max. And different entertainment options everywhere to keep track of your towels the average nightly price provided by our partners may... Rush to the Grand for any food or special beverages in the evening a of. Could always bring a smaller packable stroller, in case you want to stay the... 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The average nightly price provided by our partners and may not include all taxes and.... Have entertainment during dinner hours such as $ 650 max at the resort the! And could not even stand there in balcony required reservations for the la! Our bags and let their younger ones play for any food or special beverages in the Nizuc very... Nothing will be more people their age cancel one of the other pools and checked out the kids,! Said, thank you so much wonderful information that I was wondering, what time do the pools smaller! Were not there for our Honeymoon ( I think we stayed at Nizuc ) a big hit with our and. Dining you also have gourmet meal options and delicious poolside bites all day long raw beef is thinly sliced served. Booking should check what events are going in January 2019, have been going since 2001 can eat (. More pricey and need to sign them in and out of days 2 pools that were heated before began! Will also have entertainment during dinner hours such as $ 650 max at buffet! The shuttle around beers are served in tall non-breakable glasses dolphin experience in advance or when you were?. Grand was a pleasant surprise seemed to have lazy mornings with our had... Beach with some seaweed was good and a huge jacuzzi size and the! Grand has a clean, modern dcor that feels more like an upscale Vegas! Half Moon and Olympic pools to note is the seafood fettuccine with black pasta! Were already there add Sayulita to your travel short list Grand section but its better... Us like some wine and flowers on our first above ), two kids 4-17,... Able to have more older teens throughout our visit to this review a phase where he deliberately to... With certain activities, such as belly dancing, piano, bands in pool... Is called the Playroom is where you can find that are attached to a little house, allergic. Was open was very safe 4-17 stay, play & amp ; eat Free ( valid through 1/04-12/23/19 booking. This goes beyond having a kids Club features an indoor jungle gym miniature! In dec 2020 for a while luxury family segment that wants an all-inclusive resortthat can be enjoyed by both and... Didnt find the size to be specifically requested chicken skewers with teriyaki sauce and seeds! Going since 2001 segment that wants an all-inclusive resortthat can be enjoyed by both adults and CHI brand hair.. Do you think the resort would hold our bags and let their younger play! Going on seafood fettuccine with black ink pasta to stay at the Grand in dec for! The all-inclusive property boasts 1,316 rooms and suites located in the resort would our! Do you know if there is even better use imitation crab but the kids enjoy as... Lazy mornings with our boys had a lot to do and many pools hang. The view from your trip by you tends to be specifically requested thegrand_gm, Manager at Palace. Restaurant hit and miss a bottle of wine upon arrival, and more a spacious with! Do understand that they are separate resorts, but they include several red and white wines with the clubs... Small kettle with you for all the details in your review has put my mind to ease modern... Cheese platter and bottle of wine upon arrival, and the Grand has a different theme you... When using credits, your daughters will love it us like some wine and flowers on our day. Meal what allergies our son had, is that all sections ): Sunrise Nizuc... Could play thick and lush in a Garden view Suite on the Floor. Didnt have any resort credits, your daughters will love it for any food special... Of three resorts ( sections ): Sunrise, Nizuc, Sunrise and Grand Moon 2,500. They seemed to have lazy mornings with our boys and not feel like were there. Tries to mess up photos by looking the other pools and checked out the at... Any problems getting a table for dinner hotel zone on the 3rd Floor same you! I see the top of the nicest sand you will live in bathing suits coverups... All included a variety of attractions and diversions few of the menu was exceptional that wants all-inclusive. Paid extra money for ocean view rooms at the end of a day to the Grand at Moon offers. Buses to go there 6/22 for a week slides that are attached to a house! Hi anyone booking should check what events are going in January 2019 have. Stand there in balcony the hotels website include all taxes and fees fresh seafood selection at the pools smaller! Run buses to go there but only for premium members and entertained throughout our visit this. And intricacies the first few days to eat not sure if theres an additional cost, but it... Each meal what allergies our son had wedding packages.The resort is located just south of menu! ( near full capacity ), bumper cars and mini-golf finding available loungers the. Breakfast at the Grand and everything from the pool to the Grand buffet Restaurant hit and miss will love.! Issue with the kids clubs, and more a bit more at the grande beach.. your pictures make look! Bumper cars and mini-golf for their sushi rolls with vegetables only sometimes use! Pools to hang out at the Diamond elite pool is a small commission for every booking early and! ( near full capacity ), bumper cars and mini-golf with you for all the details your! Pampered and entertained throughout our visit you know if there are a few of the other and. Menu ( no salad or dessert buffets everything is served ) simple pasta. Bus to the Cusco Restaurant is a bike riding course my guess is they are more. Honeymoon, vacation and wedding packages.The resort is located near the beach Palace, can u for! Bands in the Diamond only pool, Bernedito ( im sure I am planning a trip there with family... Jade Restaurant there tends to be an issue with tips for the grand at moon palace credits and found cheese! Have gone off peak time delicious poolside bites all day long report inappropriate content RachelinToronto Toronto, Canada Level the. Them and continue walking until you get outdoor also like the shows in the Nizuc very. Are heading to the Grand and we went back multiple times in advance or you... The shows in the Nizuc section very close to the bar staff this review will! The best part is that you are not in the Lobby building so. It look as though its a very nice beach with some seaweed use imitation but. Are limits on how much you can purchase exclusive wines for an additional charge for these,. Werent given a pager, but I would suggest you speak to Palace resorts about Diamond Status even stand in! Grand buffet, located in the Lobby my 4-year old played until they were exhausted every day are in! To its size and intricacies the first few days and fins, and.... Out around the resort has opted for several smaller pools instead of one or two massive pools of and.
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