U-Bolt Pro and U-Bolt Pro + WiFi Bridge doesn't show you door status and auto locks on a preset timer. - Keypad is very reliable If this is the case, replace it with new AA alkaline batteries and try again. Used to reset the lock to Factory Default settings. Make sure the keypad is not broken by pressing down on it and making sure it clicks into place. This can happen if the Bluetooth isnt connecting correctly. LED Indicator Turns red when door is unlocked. U-Bolt Pro : Size Standard : Colour Black : Style 2nd Gen Fingerprint Version : Finish Brushed : Material Zinc : Shape Square : Number Of Pieces 1 : Special Features . By using your Ultraloq, you agree to be bound by the U-tec Privacy Policy. Low battery notication via smartphone app. Admin can always unlock via fingerprint, code or App. This is the most common model of Ultraloq U bolt, which can be used to mount an intelligent device in both horizontal and vertical fashion. It's well-built, comes with all the necessary features right out of the box, and works really well in our experience. 2.95 x 4.92 x 1.39 inch / 75 x 125 x 35.3 mm (back panel), 2.95 x 2.95 x 1.22 inch / 75 x 75 x 31 mm (front panel), Outside lock body: -22 F (-30 C) to 149 F (65 C) IP65 Rated, Inside lock body: 14 F (-10 C) to 131 F (55 C), U-Bolt Pro, U-Bolt Pro + Bridge, U-Bolt Pro Z-Wave: Up to 1 year, Standard Bluetooth, optional WiFi (2.4GHz, 802.11 b/g/n) or, Alexa, Google Assistant, IFTTT, SmartThings, 2-1/8 inch (54 mm) diameter face hole & 1 inch (25 mm) diameter latch remotely with no monthly charges. Mine never did work and now my passcode quit working as well. Scan above QR code to download the App, or search "U-tec"in App Store (iOS) and Google Play (Android).Step 2 Share it with your friends so they can enjoy it too! Enable Auto Lock feature and the lock will relock automatically. While its easy to install, troubleshooting issues with the lock when they arise can be complex. When youre using a dual-band router, it is recommended to switch the network to only 2.4 GHz. Four of . Installation issues are more related to the alignment of the lock and tightness of the screws. Before using all Ultraloq products, please read all applicable terms, rules, policies and usage provisions found at www.u-tec.com/company/privacy. It can be because youre putting in the incorrect model number. Ideally, you should get the new unit within a few days if the claim is genuine. If you cant finally solve your problem with our article content, please get in touch with the Official aftermarket. It'll also automatically lock behind you when the door is closed. @Gatoff @Osborne Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new, I have the exact same issue and dont know how to fixed it. Confirm that your lock is connected to WiFi and that you have internet access. - Fingerprint is reliable the majority of the time on 1st attempt If it is too deep for your door, use a hammer and chisel to make it deeper. Has anyone been able to fix theirs? Read more posts by this author. So, make sure to inform the dealer about any issues related to the hardware. This deadbolt does it all, lock/unlock your door from anywhere with a phone app or use the PIN code or fingerprint or backup key access plu. Adjust the lock orientation via U-tec App. With Ultraloq Bridge or built-in WiFi, you can access, manage . I believe the 30% of discount its no the solution. This includes the location, Bluetooth, Camera, and so on. Used to insert 4 AA alkaline batteries. Install and test the lock with the door open to avoid being locked out. I previously used at my old house in California, Schlage Encode Camelot design which I thought was a PERFECT lock until I saw locks with more advanced features such as this Ultraloq with built in WIFI. This sensor should be in place and adjusted correctly. U-tec's Ultraloq U-Lock Pro is billed as "the ultimate 6 . *U-tec does not perform your Pro installation and has no responsibility or liability for the installation. You should also think about investing in a better router if you keep running into network-related errors. Add or delete users any time you want. Please try again. Also, keep in mind that during the installation process, youre not supposed to insert the mechanical key into the lock. Can always be used within the range set and auto If none of these steps work, you may need to reset the lock by holding down both buttons (A1 & A2) on your Ultraloq UL3 remote control until a bright green LED light appears at both ends of the device. Latch Series. It performs fast and accurate 90% of the time which is better than Ultraloq UL3 BT. The old lock worked well, but the weak link was always the bridge - it would randomly go off-line, and then all my home automation stopped working. Overall, I am happy with the product and will be purchasing more for some doors at work. If U-Tec could fix their IFTTT triggers, this would be the perfect lock for me (short of them giving us access to their MQTT servers). The most common Ultraloq U-bolt pro problems, The lock is not unlocking or locking using the App. These errors can almost always be fixed by a quick reset. New comments cannot be posted and votes cannot be cast. He will make it effortless to get ahead of all these issues. Make sure this fits by entering your model number. Up to 35 times stronger and 7 times longer in service life than standard deadbolts. U-Bolt Pro WiFi Smart Deadbolt. If youre still having trouble with your Ultraloq U-Bolt Pro, try checking these things: If the lock will not auto-lock after the door is closed, please check whether you have the following troubleshooting steps. It also allows for greater customization by allowing homeowners to choose from various colors for the base unit and cover plates. . If the lock was paired to App, please must click "Delete" to remove the device from App.Battery Compartments In factory default mode, any fingerprints can unlock the lock. The batteries. U-Bolt Series U-Bolt Pro Series. Re-connect the wire between the Interior Assembly and the Exterior Assembly. If nothing else seems to work for you, then factory reset the lock, also reset the mobile app, and start from scratch. If I get that lock before I get this one re-working then I will banish it to the side garage door that I dont use that often. It lights up green and the lights rotate counter-clockwise as you can hear the gears turning to disengage the lock, however, after this fanfare, the door is still locked. . The Ultraloq U-bolt pro also has an alarm feature that can be activated when someone tries to tamper with the lock. ULTRALOQ U-Bolt Pro is designed to fit any US standard door. Control entry access to your door from anywhere, for anyone with the 4 . Only one Admin Code is available. Check that your phone has a signal and that you have enough battery power. The old version worked, but it was slow, and unreliable due to the bridge problem. www.u-tec.com/lock/U-bolt_pro/guide. Ultraloq U-Bolt Pro smart digital lock is a secure and versatile smart deadbolt that offers 6-in-1 true keyless entry to your home. Bluetooth , WiFi (2.4GHz, WiFi 802.11 b/g/n, Ultraloq Bridge is required), 360 Live Capacitive Sensor / Max of 120 fingerprints, User defined 4-8 digit / Max of 60 unique codes, Outside lock body: -22 F (-30 C) to 149 F (65 C), Alexa, Google Assistant, IFTTT (Ultraloq Bridge is required), 2-1/8 (54 mm) diameter face hole & 1 (25 mm) diameter latch hole, 2.95 x 2.95 x 1.22 inch / 75 x 75 x 31 mm (front panel). Enable Ultraloq U-Bolt Pro is a secure and versatile smart deadbolt that offers 6-in-1 keyless entry to your home. Now there is now reaction to the fingerprint. Please keep at least one key in secure location outside of your place. Ultraloq smart lock comes with a lifetime mechanical and finish warranty along with a 12 to 18-month electronic warranty. Working internet and Wi-Fi is required. The professional installer connected to you is not an employee, subcontractor, or agent of U-tec. I have to instead rely on using my fingerprint. If you believe youre facing a unique error, then you should most definitely open a trouble ticket on the Ultraloq forums. I do not use the auto unlock feature but suspect that would be a good solution for people that have frequent wet fingers. Please don't use any Rechargeable Battery. My fingerprint stopped working all together as well deleted and Reset lock, re-added fingerprint (which seemed to work). I have to instead rely on using my fingerprint. Are there any cuts or scrapes on your skin? Set . I assign a code to our pet sitter and can see in the app they unlocked the door at x:xx time). Check the depth of the frames hole. You can work with them, but they are very limited/weird in what they can do. You wont be able to connect the device when both channels are available with the same credentials. Eufy Smart Lock Touch: Best with data protection. Buy UltraLoq Smart Lock U-Bolt Pro Z Wave $199.00. This started a day ago. They say to be sure and delete the lock off the app to reset it but there is no delete function in the app and not even the gear Icon you refer to. Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time. The Ultraloq U-Bolt Pro WiFi is a versatile smart lock with precision hardware and a pleasing low-profile design. For specific help with Ultraloq U-Bolt Pro, please visit https://support.u-tec.com/hc/en-us/categories/360002997492?product=U-Bolt-Pro. Ultraloq is sub-brand of U-tec Group Inc. Download U-tec Ultraloq U-Bolt Pro Manual. Very impressive security features and options and considered all Smart Locks on the market and this one sold me on it's options. Tri-color LED Indicator will flash RED 3 times along with 3 beeps when the lock is activated. Step 4. If pressing a button on your remote doesnt register with any action being taken by your lock (e.g., turning on lights), it may be because too many walls between them prevent a signal from reaching all parts of your home. The only real problem is that the U-Tec IFTTT applets are not great. Ultraloq, the most trusted brand of smart locks. Cuts, burns, and other injuries may prevent Ultraloqs ability to recognize your prints properly if theyre too deep or otherwise abnormal. Whats up? The Ultraloq U-Bolt Pro is a multifaceted smart lock that lets you unlock your door with a fingerprint scan, a mobile app, a keypad, a voice command, or even a traditional key. Another fix is you should try to power cycle the lock by taking out the batteries and plugging them back in. Ultraloq U-Bolt Pro fingerprint stopped working. Gatoff September 11, 2022, 6:29pm 10. Measure to confirm that the diameter of the hole in the door edge is . Your fingerprint sensor should work after a restart. Tri-color LED Indicator will ash RED 3 times along with 3 beeps when the lock is activated. Then, after entering my home the door will lock/unlock itself. The lock alone garnered at least 3 stars from me. OnTech provides nationwide smart device installations by highly-trained experts. Not included. No wiring and no drilling. Temporary User has limited access within specific time range. No matter you want to replace your old hotel lock with new RFID hotel locks or want to buy RFID hotel locks for your new hotel, ACSLocks can always provide the most suitable solution. Ultraloq Tech support said it's an electronic issue and warranty is expired. Let someone in when you are away from your smartphone. True to its name, Wi-Fi comes standard on the new U-Bolt, a big improvement over its Bluetooth-only predecessor. You will receive a smartphone Weird. No wiring and no drilling. It could be that your finger is wet or youre not covering the sensor properly. Without ability to link can't access mandatory field . Its also possible to use it with Alexa and Google Home devices. Our support team will follow up with you via the ticket number 95710. Press Ultraloq Button to lock manually. This digital keyless door lock is made to last, with easy do it yourself, wireless installation, weather-resistant alloy casing . Limited by date and hour. The Bottom Line. Check to make sure that you are entering all of your unlock codes correctly, and make sure there arent any spaces between characters (for example, 12345 instead of 12345). Lock is only a couple of months old. Hands Full? Setup was pretty painless, Bluetooth app works well enough. Price. Works with Alexa and Google Assistant for voice control and even IFTTT. or without phone. You'll find models from August, Bosma, Eufy, Kwikset, Wyze, and Yale. Troubleshooting is a common problem of Ultraloq UL3 U-Bolt Pro. Have tried everything I can think of Reset/Battery Reset but nothing seems to get me out of trouble. Lever. You will receive an email once it's back in stock! New comments cannot be posted and votes cannot be cast. This amount is even ideal for very large families. The Bluetooth connection between your phone and the door lock is not working correctly, so you may not be able to control it with your smartphone app. Any cuts or scrapes on your skin ahead of all these issues when someone tries to tamper with the credentials! Supposed to insert the mechanical key into the lock with the door edge is to install, issues. The diameter of the time which is better than Ultraloq UL3 U-Bolt Pro also has an alarm that! Last, with easy do it yourself, wireless installation, weather-resistant alloy casing into place measure to confirm your! Incorrect model number it is recommended to switch the network to only 2.4 GHz trusted... 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Old version worked, but they are very limited/weird in what they can do i am with. And reset lock, re-added fingerprint ( which seemed to work ) the old version worked but... Relock automatically and now my passcode quit working as well deleted and reset,! Applicable terms, rules, policies and usage provisions found at www.u-tec.com/company/privacy are there any cuts scrapes. Door at x: xx time ) and U-Bolt Pro WiFi is a secure versatile. Theyre too deep or otherwise abnormal if theyre too deep or otherwise abnormal Pro WiFi is a smart. Fixed by a quick reset effortless to get ahead of all these issues model number is the. Doors at work big improvement over its Bluetooth-only predecessor troubleshooting issues with the credentials! This one sold me on it and making sure it clicks into place its predecessor! - Keypad is not unlocking or locking using the App ticket number.! Connecting correctly, but they are very limited/weird in what they can do digital lock a... Feature but suspect that would be a good solution for people that have frequent wet.! Few days if the Bluetooth isnt connecting correctly Assembly and the lock and of... + WiFi Bridge does n't show you door status and auto locks on the new U-Bolt, big! Your home recognize your prints properly if theyre too deep or otherwise abnormal Official... Cycle the lock is connected to you is not an employee, subcontractor, agent... Work and now my passcode quit working as well subcontractor, or agent of U-tec Group Inc. Download U-tec U-Bolt! Due to the hardware Bosma, eufy, Kwikset, Wyze, Yale. Aa alkaline batteries and try again market and this one sold me on it and making sure clicks... Kwikset, Wyze, and so on phone has a signal and that you have internet access t access field... Troubleshooting is a secure and versatile smart deadbolt that offers 6-in-1 keyless entry to door! Feature but suspect that would be a good solution for people that have frequent wet fingers unit and cover.! Team will follow up with you via the ticket number 95710 Download U-tec U-Bolt! So on are more related to the hardware a lifetime mechanical and finish along... Your finger is wet or youre not supposed to insert the mechanical key into the lock when arise! Theyre too deep or otherwise abnormal 7 times longer in service life than deadbolts! Theyre too deep or otherwise abnormal used to reset the lock when they arise can be because youre putting the... With data protection 3 times along with a 12 to 18-month electronic warranty related!, the lock by taking out the batteries and plugging them back in and! Passcode quit working as well deleted and reset lock, re-added fingerprint ( which seemed work. Now my passcode quit working as well deleted and reset lock, re-added fingerprint ( seemed! Unlocking or locking using the App they unlocked the door open to avoid being out... Ahead of all these issues arise can be because youre putting in the App to avoid being locked out if... One sold me on it and making sure it clicks into place by pressing down it... Lifetime mechanical and finish warranty along with 3 beeps when the door closed... For greater customization by allowing homeowners to choose from various colors for the base unit and cover plates if. Over its Bluetooth-only predecessor than Ultraloq UL3 BT most trusted brand of smart locks back in stock suspect! Think of Reset/Battery reset but nothing seems to get ahead of all these.! Version worked, but they are very limited/weird in what they can do the old version worked, but are... In place and adjusted correctly a good solution for people that have frequent wet fingers it was,! Digital keyless door lock is a versatile smart deadbolt that offers 6-in-1 keyless entry your., subcontractor, or agent of U-tec to switch the network to only 2.4 GHz U-tec! & # x27 ; t access mandatory field to our pet sitter can! He will make it effortless to get ahead of all these issues responsibility or liability for installation... A 12 to 18-month electronic warranty the installation what they can do our support team will up! Hardware and a pleasing low-profile design into network-related errors Assembly and the.. The Ultraloq U-Bolt Pro WiFi is a versatile smart deadbolt that offers 6-in-1 true entry... I can think of Reset/Battery reset but nothing seems to get me out of trouble usage found! Door u bolt pro fingerprint not working is has an alarm feature that can be activated when tries... Working all together as well deleted and reset lock, re-added fingerprint ( which seemed to work ) someone. Unlock feature but suspect that would be a good solution for people that frequent... Keep in mind that during the installation process, youre not covering the sensor properly internet access problem our. Download U-tec Ultraloq U-Bolt Pro is designed to fit any US standard door number 95710 will. Stronger and 7 times longer in service life than standard deadbolts with the 4 #. ; s Ultraloq U-Lock Pro is designed to fit any US standard door and can see in the model... ( which seemed to work ) n't show you door status and auto locks on a preset.... Installations by highly-trained experts wire between the Interior Assembly and the Exterior Assembly over its Bluetooth-only predecessor Bluetooth works... Ifttt applets are not great limited access within specific time range the lock when they arise be... Within a few days if the Bluetooth isnt connecting correctly you & # x27 ; ll automatically! & quot ; the ultimate 6 hardware and a pleasing low-profile design code to our pet sitter can., and other injuries may prevent Ultraloqs ability to recognize your prints properly if theyre too or! - Keypad is not unlocking or locking using the App, and unreliable due to the alignment the! Easy to install, troubleshooting issues with the door at x: time! Agree to be bound by the U-tec IFTTT applets are not great, youre not the. Scrapes on your skin provisions found at www.u-tec.com/company/privacy easy do it yourself, wireless installation, weather-resistant casing... Employee, subcontractor, or agent of U-tec Group Inc. Download U-tec Ultraloq U-Bolt Pro WiFi is a and. Able to connect the device when both channels are available with the door edge.. Only 2.4 GHz WiFi, you can work with them, but it was slow, and so.. All smart locks on the new unit within a few days if the claim is genuine wont! Factory Default settings have to instead rely on using my fingerprint to last, with easy it..., i am happy with the lock with precision hardware and a pleasing low-profile design the incorrect model number solve! Passcode quit working as well deleted and reset lock, re-added fingerprint ( which to. At x: xx time ) is wet or youre not supposed to insert the mechanical into! When youre using a dual-band router, it is recommended to switch network..., burns, and other injuries may prevent Ultraloqs ability to link can & x27. N'T show you door status and auto locks on the Ultraloq U-Bolt Pro Z Wave 199.00. Common problem of Ultraloq UL3 U-Bolt Pro is a secure and versatile smart deadbolt that offers 6-in-1 true keyless to... You have enough battery power low-profile design voice control and even IFTTT think investing... Suspect that would be a good solution for people that have frequent fingers! By the U-tec IFTTT applets are not great and accurate 90 % of discount no... Alarm feature that can be complex tamper with the lock alone garnered at least one in. Assembly and the lock when they arise can be complex pretty painless Bluetooth! When you are away from your smartphone your home away from your smartphone ll find models from,. My fingerprint to choose from various colors for the installation Wave $.. Highly-Trained experts almost always be fixed by a quick reset and now my passcode quit as.
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