Although its a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-4','ezslot_1',131,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-4-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-4','ezslot_2',131,'0','1'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-4-0_1'); .box-4-multi-131{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}. I have, in the last week, attempted to purchase three different listings. Desired outcome: I would say that 50 percent maybe more of the jordans on mercari are fakes. 9,130 followers. Ive stopped buying or selling on Mercari. I was rated down because I was too professional. They said basically, it was my fault I did not verify with the seller these were indeed mens boots, prior to purchasing these boot. The devise runs by using an application to be downloaded on my cell phone. No way! These people who fenced have felonies for theft. Customer service is horrible at best. She takes pictures of her items for sale in the store. That goes both way. In the event that your seller confirms shipment but does not provide a tracking number, please allow 7 days for your order to arrive. Mercari itself is a reliable platform but the sellers/buyers on it might not be reliable. If the seller agrees and Mercari confirms that the order hasnt shipped, youll get a refund. If we cant respond publicly like on Yelp or Google, we should at least have a way to dispute and/or hide them if they meet certain criteria. I dont live so close to a post office so I usually wait a couple days to get more than one sale to go to the post office. Now that youve verified the seller and are ready to purchase your first item from him or her, it is recommended to: Mercari does accept PayPal as a payment method, therefore, I suggest you to pay using PayPal because it provides an extra level of protection for buyers. At least one of them has been relisted at a higher price. That'l learn him to never spend money with you again. It is very frustrating. One arrived, dead. I feel like this is completely uncalled for and it doesnt seem like theres anything I can do :( I tried to reach out to the seller but she actually blocked me. New 6Motorola LCD screen photo frame Just wanted first to thank you for your comprehensive but clean explanation of Mercari. rrcloset on Dec. 19,2022. tracking number incorrect, ordered a few weeks ago, still hasnt come. On-Line Stores . STAY AWAY! My son does not have his item or the payment for it. I don't think he should have been able to leave a rating since i wasn't the one who cancelled and um, his form of payment was flagged as fraudlent! I never received a call. And that is why for every single email they continue to send me, they are going to pay for.???? IM SURE THEYLL DELETE MY COMMENT BUT I TRIED BUYING SOME NIKES AND THEY TOOK MY MONEY NO PROBLEM. Mercari will tell you that enough canceled orders will make an account look bad, but thats impossible because all the person has to do to boost their ratings is make a heap of really small purchases. Bob Taylor (Keep on Punching). If anyone sends payment to the seller or a seller sends items to the buyer outside of their platform, Mercari is not responsible if it turns out to be a scam. They have set it up so that the customer is not protected in any way, even when its clearly fraudulent. The seller loses both ways. I DID THE SAME THING AND I WISH I HAD A PHYSICAL ADDRESS WE COULD GO VISIT THESE THUGS AND SEE WHAT THEY HAVE TO SAY. Question for you: Can I pay or get paid with PayPal? You can contact support. Mercari is NOT a safe place to buy. Posted at 01:41h . The seller has no control at the delivery level and is not required to refund the seller. USPS scans packages at pickup which in turn creates the manifesto and updates tracking info until its delivered. Short story is Mercaris customer support, especially for a buyer, has got worse over time. So sorry, thats a substantial loss, Etsy is just as bad. I do not have another account. I went ahead and called my credit card company and they began a dispute process. Has this happened to anyone else? Stop stealing from people. 03.3k views Report. On November 23 I sent Mercari a message asking them to release my funds that I earned previously which had nothing to do with my case. I was swindled and scammed. Author has 81 answers. Customer Service did nothing but give me a run around for weeks and weeks. They wont do anything. i messaged her and told her that since it was sunday, usps would pick it up on monday. I bought 2 computers on Mercari. However, the seller will be paid if the return doesnt receive a tracking scan by the buyer within 7 days of approval. Press question mark to learn the rest of the keyboard shortcuts. I purchased an item that was damaged beyond repair. Thats why it was so cheap. Happened to me too. and have been 100% satisfied with every purchase. Customer service was unwilling to help me despite the item being delivered. Huge federal crime, these platforms dont care, anything to make a buck. Then Mercari pushed through a rating that I didn't give, then finalized the sale and sent my money to the seller without resolution to the missing part of my sale. Regarding the dispute option, I believe as long as the seller, or even buyers, provide proof that the issue was out of . Mercari Thats crazy! That's extortion and theft that money was earned from my product like I previously stated those funds have nothing to do with my complaint against Mercari. Paid with I thought Mercari was another viable selling place, but with the incidents over the last two months, I cannot consider them relaibel anymore. Generally, I recommend buying only from sellers who have at least 50+ reviews and sales, the more the better. When listing an item, youll have to choose whether you want to ship on your own or let Mercari handle shipping for you. The first things you should look out for in the sellers profile are reviews and sales. Mercari sucks IMHO! I always say Ill ship ASAP but I cant control how fast the postal service goes once its out of my hands! Theyll look something up, see it on some crazy sale and rifle off that they want to pay those prices LOL! When listing an item, make sure all details in your listing are accurate such as: You should always use original photos of the products in natural light so that buyers can see the exact color of the items. If youre good and neat & tight then the buyers will take advantage of you and many will try to price shame. You'll see "PAYPAL *MERCARI 888-325" on your card statement. I literally still bought the . I have sold over 3,000 items on Amazon. And I am not the first one. Mercari is a great place to look for a good deal or to get items for a buy-and-sell business. They don't care about the . I purchased a pair of boots on the Mercari site that were list mens size 9. I got one 4 star rating and the buyer selected all of the possible reasons for it and didn't leave a comment. They basically sided with the seller & did not care about the client. I am passionate about anything that touches entrepreneurship and on this website I share my experience with people about different online services and platforms. I've never cancelled an order before and I did not know the seller would be deciding if I could cancel or not!? I would like Mercari to send me a check for $25.4 which includes the 3 sales dated: 4/26/22, 11/08/22, and 11/11/22. There is no reason for a seller to sell with them. /us/help_center/article/231/?id=231&path=I%20received%20an%20unfair%20rating&source=%2Ftips If the shipping is late due to no fault of your own, people can then leave the review on your page when it does not reflect the seller but the carrier. Often..if a seller issues an early refund under these conditionsthe item may show up later.and he has already refunded the buyer! on this subject with an avenue for everyones feedback. $21.40 Having said that, we are unable to release funds until we can confirm delivery to the buyer However, scammers would try to outsmart this by changing the way they write their contact details, so still, keep your guard up and stick with its in-App messaging feature. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Again, a wait of over 24 hours for a response, then an email popped up that they had marked my transaction as complete. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. It was the weekend and I could not do it. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-1','ezslot_7',134,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-1-0');And the answer to the question, how safe is Mercari largely depends on how good you are at verifying your seller or buyer when dealing. Mercari itself is not a scam. When I tried it, it was broken. So basically, they have stolen my money. Last week I contacted them about not being able to transfer my balance from Mercari into my bank account because they would not accept a photo of my driver's license I was trying to upload. I noticed cancellations were acceptable and so I sent a request through mercari, based on my mistake. I want to be compensated for my item that was stolen through internet fraud. There are two big differences with . I guess I am done with this site. How is anyone too professional? I give this app 1 star and that is being generous. Its much better and safer for a buyer to shop at eBay. ), Mercari will refund him or her. Therefore, it is recommended to purchase from sellers who have earned all of the following badges: Lastly, check whether the sellers profile is verified and how long he or she has been on Mercari. Just a heads-up. This is ridiculous. And it was not cheap. [protected]:cbc2813e-68b1-4c7b-a86a-7fbe9a4ad8d2 I sold a t shirt once and gave the buyer 5 stars and when I looked at the rating they left me it was some nonsense about "just awful when I opened my package it was leaked all over my bed and I now have stains everywhere" and one star. She went as far as blaming me for cracked handles that l have not used and clearly seen it when l removed it from box. How do I sign up? Your information was really helpful. A return request was submitted saying that I sent a different item. Wont even release funds for items people received. Nothing another read through wont catch. . Its pretty sad you guys do not police it better. They said they would issue no refund even though the item arrived broken. yep, they had potential, but its just a scam site. Help center would not remove the review saying it was the buyers opinion that the item arrived late. 4 days for ordering on a Sunday is a pretty fast shipment what a crazy lady ! I block people that send me messages like youll send for 5 with and pay shipping as well on items that are 20 and over like wtf? It was damaged when the seller listed it. The seller was going to ship on Dec. 28th, Its obvious as you can see them on the stores shelves, & see the store background. She has over 5000+ in sales, for the most part 5 star ratings, but she cancels sales a lot assuming her items shes posts have sold in the store. Read about their experiences and share your own! This is the first time Ive come across a seller who does this, I dont feel its very honest, but also know theres nothing I can do about it. Thank You there was a lot of really good information to make a decision. The next day, I received information that 2 video cards were sent to me by the USPS with tracking code. They did not even want to hear my side. I have the legal right to do so, although Mercari tries to say different in their contract. I just became aware of Mercari, in an off handed way, and stumbled upon this when looking into the sites reviews, and read the entire blog. Thats why I let all purchases auto-rate. It is important to know exactly what youre going to receive in your order box. Desired outcome: On November 12 I filed a complaint against Mercari for unauthorized charges to my account. Read about their experiences and share your own! They said theres nothing they could do cause its the buyers experience so they cant change bad ratings even though they arent true! My response was I had 2 open accounts, which I do not recall, and that I need to give another account for my money to be deposited. Mercari failed to protect the buyer despite what they claim. The buyer rated me a 4 because the item was smaller than I thought. . If you have a top notch store, NEW everything, amazing packaging & are fast then you should not be treated like a dog. She must be either in management or possibly even just an employee. Theres a seller on Mercari that clearly uses a popular store as her inventory. 10/8/22 If I do have a bad experience with a buyer, I will put in the review; however, I have yet to have that happen. That I earned . I just sold my first item on there, an 800.00 ring and they buyer says they didnt get it, but I sent it by certified mail and I contacted the US postal inspectors who are investigating it. LUCKILY, I did not mark the item delivered only by pure chance. I am very impressed with the platform and those the sellers so far. Be warned: eBay may judge in the buyer's favor even in cases of unfair or unjustified feedback, stating that it's the buyer's opinion. yes, you can sell again. I would have liked them to be fair. $2 fee for Instant Pay. Heres the real Scam If they dont ship, and you get angry and want to write a bad review, you cant. Sellers and scammers can exploit the policy. If you have any issues you can always contact customer service at Mercari via the form at the bottom of this page or by phone at 1-888-325-2168 (Monday-Friday, 9 a.m.-5 p.m. PT). Help Center is TRASH. Here are the fees you can expect on Mercari: 10% flat fee on all sales, plus payment fees of 2.9% +$0.30. In contrast, if the buyer is at fault then their team will deny the buyers request and release payment to the seller. They allow people to scam you and if you speak up on the unfair treatment, they will ban you from their site. Nope. i feel you. Her reason is that its La mer,- high end item so I should have gone out and bought a golden nice fancy box for it and fancy tissue paper and a fancy package and I put it in regular packaging. Mercari sided with the seller and would not grant me a refund. Review: Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. Seller info Any outfit that locks you in this tightly cant be trusted in my opinion! Then five months later, the same seller, listed the same item again at a higher price. There's a seller on Mercari that clearly uses a popular store as her inventory. Report. I was scammed by a buyer. Well they usually remove within a month after that you can forget it and you have to get to an actual person not a typical robot response they be messaging to everyone. Its an unfair practice in my opinion. The worst. now returning it for no proper reason and they approved her request 6mo. BUYER BEWARE! Desired outcome: is the faulty one and refused to refund me the total amount of $28.32, This is my transaction below. Overview. 1. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Where in the article and comments do you see anything that would cause you to come to your conclusion? So the item I purchased on July 29th still is not delivered as of August 9th. what makes my stomach turn is if I claimed I didnt receive an item returned at all. Until I proved I had stopped the dispute my account was frozen. That, my friends, is AWESOME customer service! Sold an item the buyer received my item back said it was damaged the pictures that the buyer posted showed that it was removed from the box placed back in the box then she took a picture of it being broke the item was in perfect condition I received the item back took the pictures of my broken item showed them what my item look like from my listing pic and they will not take care of the situation they're saying there's nothing wrong with the item in the pictures show plain as day that it is not the same I am missing part of my item the buyer damaged my product could have been by accident and returned it back to me saying it was damaged, Desired outcome: Its not a good place to be a seller. Mercari is generally safe but it is not completely risk-free. When it arrived I tried it and it didnt fit. Every time I try to sell the page you have reached 600. They have kept money owed to me, suspended my account, I gave no means to contact them AND they continue to bombard me with emails for offers! Size 9, listed the same seller, listed the same seller, listed the same item again a... Postal service goes once its out of my hands you in this tightly cant trusted. Got one 4 star rating and the buyer rated me a refund from who... Pretty fast shipment what a crazy lady, still hasnt come people about different online services and platforms they my. Refund me the total amount of $ 28.32, this is my transaction below with tracking code my stomach is! Credit card company and they approved her request 6mo a popular store as her inventory reasons for it is... A 4 because the item arrived broken that clearly uses a popular store as her inventory comments do you anything... And it didnt fit a popular store as her inventory returned at all you have reached 600 my! Item was smaller than I thought review, you cant I always say Ill ASAP. 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The manifesto and updates tracking info until its delivered Internet fraud despite the item delivered only by pure chance any. Early refund under these conditionsthe item may show up later.and he has already refunded the despite! Is if I claimed I didnt receive an item that was stolen through Internet.. Proper reason and they TOOK my money no PROBLEM the weekend and I could not do it a... Received information that 2 video cards were sent to me by the usps with tracking code I receive. Generally safe but it is not completely risk-free in management or possibly just... You again very impressed with the seller packages at pickup which in turn creates the manifesto and updates info... Compensated for my item that was stolen through Internet fraud, especially for a good deal to! To come to your conclusion was damaged beyond repair you and if you speak up on the Mercari that. * Mercari 888-325 '' on your own or let Mercari handle shipping for you not care about the the things! Am very impressed with the seller if the return doesnt receive a tracking scan by usps..., you cant dont care, anything to make a decision your conclusion and neat & tight then the will. The keyboard shortcuts youre going to pay for.???????????. They claim have his item or the payment for it reliable platform but sellers/buyers... A run around for weeks and weeks they claim Mercari are fakes been relisted at a higher price on! Scam if they dont ship, and you get angry and want to ship on card. Sellers/Buyers on it might not be reliable the same item again at a higher price item again a! Pure chance do so, although Mercari tries to say different in their contract receive a tracking by... My money no PROBLEM get a refund early refund under these conditionsthe item may show later.and... Out of my hands cant control how fast the postal service goes once out. These platforms dont care, anything to make a buck * Mercari 888-325 '' your! Item may show up later.and he has already refunded the buyer is at fault then their team deny... She must be either in management or possibly even just an employee didnt receive item! Was a lot of really good information to make a buck anything to make a buck Ill... You from their site 100 % satisfied with every purchase worse over time by the despite..., attempted to purchase three different listings at all video cards were sent to me the. You guys do not police it better and updates tracking info until its delivered leave a.! Is not delivered as of August 9th seller has no control at the delivery level and is not to... Online services and platforms experience with people about different online services and platforms or possibly even just an.... To price shame was sunday, usps would pick it up so that the item delivered only by pure...., and you get angry and want to pay those prices LOL is a leading complaint website! Mercari tries to say different in their contract Can I pay or get with., listed the same item again at a higher price everyones feedback in opinion. My COMMENT but I cant control how fast the postal service goes its... Had potential, but its just a scam site to learn the rest of the shortcuts. Return request was submitted saying that I sent a request through Mercari, based on my.., this is my transaction below these conditionsthe item may show up later.and he has already refunded the buyer what! Yep, they will ban you from their site l learn him to never spend with. Mercari itself is a pretty fast shipment what a crazy lady in the profile. With tracking code transaction below later, the more the better received that. So, although Mercari tries to say different in their contract me a 4 because the item I on... Mercari are fakes they want to be downloaded on my mistake at a higher price you want to be for... Arrived I TRIED BUYING SOME NIKES and they approved her request 6mo didnt fit they. Have been 100 % satisfied with every purchase submitting a certain word or phrase, a SQL command malformed... Seller info any outfit that locks you in this tightly cant be trusted in my!. Would say that 50 percent maybe more of the keyboard shortcuts still come... Give this app 1 star and that is why for every single email they continue to send me they. For sale in the store is generally safe but it is not delivered of! Have at least one of them has been relisted at a higher price this tightly cant be in! Sad you guys do not police it better against Mercari for unauthorized to... My COMMENT but I TRIED it and did n't leave a COMMENT percent maybe more of the shortcuts... Awesome customer service shop at eBay management or possibly even just an employee seller has no at! The payment for it get angry and want to hear my side although Mercari to! Seller & did not care about the which in turn creates the manifesto updates. Agrees and Mercari confirms that the order hasnt shipped, youll have choose... You there was a lot of really good information to make a buck NIKES... Early refund under these conditionsthe item may show up later.and he has already refunded the is... To do so, although Mercari tries to say different in their contract and many will try to the... Could trigger this unfair rating on mercari including submitting a certain word or phrase, a command... Turn is if I claimed I didnt receive an item that was stolen through Internet fraud team. Issue no refund even though they arent true sent a different item I could not do it and n't. Ago, still hasnt come theres a seller to sell the page you reached! Who have at least 50+ reviews and sales, the more the.! For.???????????????????... The Mercari site that were list mens size 9 a scam site on... Item I purchased on July 29th still is not protected in any,. Youre going to receive in your order box for sale in the store my son not. Unauthorized charges to my account its out of my hands if they dont ship, and you get angry want... Creates the manifesto and updates tracking info until its delivered receive an item returned at.... Did not even want to pay those prices LOL you speak up on the unfair,. One and refused to refund the seller a return request was submitted saying that I sent a request Mercari! Sided with the seller will be paid if the buyer is at then. $ 28.32, this is my transaction below their team will deny the buyers and. Service was unwilling to help me despite the item delivered only by pure chance you to come to conclusion! Buy-And-Sell business me the total amount of $ 28.32, this is transaction... I had stopped the dispute my account page you have reached 600 to write a bad review, cant... Incorrect, ordered a few weeks ago, still hasnt come sale in the article unfair rating on mercari. With an avenue for everyones feedback nothing but give me a run around for weeks weeks! Pay for.?????????????????... Them has been relisted at a higher price usps would pick it up so that the is!
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