I too needed this post. Press question mark to learn the rest of the keyboard shortcuts. Console/game discussions, news, support, trophy/media sharing and more! Was in the first wave from Sony Direct. This is a time when vigilance will be rewarded. I chose the express shipment option (ship in 1-2 days), and it still says "preparing to ship" on the Sony website on my account. Just waiting on the confirmation of shipping the games. Now the extra controller shipped from a different location and didn't arrive until Sat. Yes, mine shipped from Sony yesterday and is being held in Memphis, TN for overnight delivery to Colorado on Thursday. Sucks, but as long as the whole order doesnt get cancelled I can deal. Instead of clicking the button in the top right to start your trial, scroll down until you see the 'Early Access' section and select 'Start Paid Membership'. PS PLUS members are eligible for Free Express Shipping on direct.playstation.com. Edit: Got it a while back! I was also freaking out and hoped it didnt get canceled. I bought one of those PS5 bundles for my brother back around the first week of july. At least that was how my circumstance went. Now Im in queue fingers crossed I can get some answers Hey don't bother waiting for PlayStation direct support, I waited 2.5 hours and the response I got was "I'm sorry we can not look any further into your order than what is already shown on the website" I placed my order on the 23rd and it is still preparing to ship. One for my Series X and another for PS5. So I managed to order a ps5 through Sony direct on sept 14. Click XHR in right pane (next to CSS, JS..) then the magnifying glass to the left (same row of icons) left side, click Search (has new request /blocking either side) enter 'trackingid' and press return. You are using an out of date browser. Why didn't you use an email-address you have access to? So, yeah, definitely have confirmation. I was able to secure a PS5 on Nov 25th but no email confirmation. From the recent re-stock this current week - my order is on its way today but I live in Massachusetts so huge difference, I got mine just now from the sony invite. Always the best thing when finding old posts and discussions. No order modifications can be made at this time. (edited). How can get noticed through FedEx? Press J to jump to the feed. Mine shipped earlier today, and Spider-Man shipped like 2 hours later. I got it from Sony directly and selected express shipping. I saw they shipped fed ex now its just in God's hands that it makes it to my house. So, no. Today I got an email saying theres a shipment delay. Said my ps5 would be delivered on thurs and that a signature was required. Son of a gun I just got the delayed shipment email too. lol, I just looked at the order I made at the end of February and it still says "preparing to ship", I got it early March. Gamestop allegedly hasnt gotten their digital editions yet either so im wondering if there was a manufacturer issue with the digital editions of Sony hasnt even sent out theirs yet either? 5) What is the PlayStation Plus free shipping benefit? lol who else is here after just picking up their PS5 online? Anyway, I ended up getting it earlier than my projected arrival date. From there, youll find a listing for your PS5 order, including its current status. Once your order has shipped, you will receive an email which will include a FedEx tracking number. They are offering a $15 coupon for the delay. 2023 GAMESPOT, A FANDOM COMPANY. Got this email which is all I wanted from them: "Due to unusually high seasonal demand, your order has experienced shipping delays. Shipped: July 29th. Not sure why your console is still not shipped. With all that said, only Amazon seems to have trouble keeping up with demand other retailers simply blocked out-of-stock purchases. Its just sitting in New Jersey (Im in Brooklyn) because, per Sonys request, theyre not allowed to deliver until the 12th. So i have the regular ps5 with the disk drive and on the ps direct site it still says preparing to ship but I created a freed account and it says it has already shipped. I didn't get an email that it shipped yet but it shows as shipped on my order status and the shipment is in my FedEx delivery manager. The PlayStation Direct store uses FedEx for shipping. Card Charged: July 25th. Many retailers seem to have run out of stock, while others seem to have taken on more orders than they could fill. all is good, I have a tracking number :). :) They're receiving a lot of online orders daily and it isn't atypical for a product to be ready toward the end of the day (there is no time set, just by the end of the day). . Start a new thread to share your experiences with like-minded people. US (STL) and my CotM bundle shipped last night around 1:30 AM. I pre-ordered as soon as my 11am slot opened on the 15th November. They charged me on Thursday but, still says preparing to ship. Bit worried. I actually ordered a 2 pack of the move controllers like an hour later and got an email today that those have shipped but the bundle has not. Create an account to follow your favorite communities and start taking part in conversations. How long did it take for your PS5 to ship? I decided to download the app so I can have updates and saw 2 tracking numbers available. I hope this is my luck. Says itll be here Thursday. THEY WILL NOT GIVE ANY ASSURANCE THAT YOU WILL RECEIVE THE PRODUCT YOU PAID FOR. HOWEVER I was able to get this one to confirm that they will not guarantee that you will get what you paid for. I thought I changed it but it was for a different account and I somehow managed to get it with that account connected to the old email, Howd you know when you were able to order? I have mine pre ordered from Best Buy and they took the money but still preparing order. Express shipping will give your order within 1-2 days, while standard shipping can take within three days before dispatch. Voting will remain open for 17 days, 3 hours, 43 minutes, 24 seconds, until Jan 14, 2023 at 12:00 AM. https://www.fedex.com/fedextracking/. Peace of mind for those of use that finally got one ordered. Try this. My girlfriend works from home though so she brought it in the house for me. I believe the shipment itself takes about a week to two weeks before it actually ships out. api.direct.playstation.com should appear below. Consider joining r/PlayStation for a "lighter" more community focused subreddit. The order is being prepared to ship. And easy. Ordered through sony first wave and still says preparing to ship. They would not as in WOULD NOT not could not but WOULD NOT give any ETA or any semblance of an expected time frame. Press question mark to learn the rest of the keyboard shortcuts. repta55 posted. Xbox Series X. Walmart preorders check the FedEx app for tracking info! Ordered through Target US, still hasnt shipped. Press J to jump to the feed. How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? Requires a signature at delivery. Find out when yourdirect.playstation.com order will ship, and how to track its progress. Same here, I'll be getting it tomorrow, worst case Saturday. Anyone else have this issue in the last with Sony direct? Mine shipped and is on schedule for delivery on the 12th. Head to the PlayStation Direct website. I'm personally in the same boat as you, this is really frustrating all around. Sony sent me an email about 15 minutes ago saying my console has shipped. Yeah, I did order a PS5 yesterday (August 17th). Ive waited a year, I can wait another week lol. Yes its on hold and wont ship until release. I ordered mines from playstation direct on October 22nd and today is the 27th and its still telling me preparing to ship. I ordered mine at 11/23/2019 09:10 PM PT that's what it says on the email. I guess I am luckier than many of you. | ResetEra The ResetEra Games of the Year 2022 Vote is live! Just got an email from Sony stating my order has been delayed. My digital shipped yesterday, sony charged me on Friday, its getting here on the 12th. My order hasn't updated yet either. Yup. I don't order a lot from walmart but when I do, there's always an iss. yes my DE was picked up today at 3pm by fedex. Biting my nails. So, if by some freak of a miracle you do receive the one you ordered from PlayStation Direct you can return the Amazon order or hey, you can sell the extra one for more later coz there will be SO many pissed-off Sony Direct customers!! I ordered the ps5 on the playstation site finally able to purchase and the only problem is that I dont have access to that email anymore so I cant keep track of my tracking etc. Mine shipped Saturday. I bought one of those PS5 bundles for my brother back around the first week of july. Hope the same for everyone else. From there, click the top option labeled Track Orders. You can track your order by visiting FedEx.com. Nope, no notifications for me. Problem is, their reps are just plain lazy and irresponsible. Orders placed after 2pm Eastern Time are shipped within one to two business days (Monday through Friday). The PS Direct site told me that it shipped early when it was labelled, so DONT FOCUS ON THE PS DIRECT SITE. So I preordered my ps5 from Sony in September and my friend tells me they ship his system from Sony on Saturday yet mines till this day says "preparing for shipping" mind you it's the. You can find the carrier on the 'order details' page when you select 'track my order'. The website says 'preparing to ship'. From the home page, click on your profile icon, then open the Find Your Order page. If you're located in Hawaii, or Alaska, there might be additional 1-2. The order has shipped, but the postal carrier has not scanned your package into their system yet. Shipping Label Created or Awaiting Carrier Pickup. I've read up that the FedEx app will most likely notify you first before PS Direct does. Heres why: Refunds are not available when your order is in preparing to ship status. Their answer was you will receive an email with the status. Mine says pre-ordered, well ship it by Thu, November 12. I have two preorderd and neither have shipped yet. Because their website says that if you dont receive it by the date indicated you should contact them using the web chat. 2tru4youtistru No Longer a Noob. Some customers have spent 2 - 10 days waiting for the "processing . They never did. I ordered the Special Edition DeathStranding PSPro the day it went on sale - Sunday 24th November - and its been 3 days already and my shipment is still stuck in preparing shipment. It says it will arrive on the 26th. App users need to look for Purchases. Press J to jump to the feed. Im a bit weary myself. It arrived Sunday morning around 10:15am while I was at work. Ordered mine on the 22nd. Estimated delivery is tomorrow (8/6) but now I'm starting to think its that's not going to happen, unless it leaves soon (I'm only about 8 hours away from the warehouse where it supposedly is.). Log in to the Amazon website, then look to the right of the search bar for a button labeled Returns and Orders. M'aiq still wonders about High Elves. Well I just got confirmation it was picked up by the carrier and the delivery date is now set to Saturday. Went online to Best Buy and waited for a ps5 to go through the cart phase.. didn't go well. The one from Sony Shipped and will arrive on the 12th (I let a friend get it, which I now regret), the one I preordered from Walmart has no info but keeps saying Nov 12th. Check for known shipping delays in your area . The shipment details attached to my shipping confirmation report 17 pounds. Had shipping information that it is at Fedex and will be delivered on Thursday, not before. I was part of the first wave and no not yet. The other one is for Soultions 2go out of KY but it actually weights 14 lbs. Open the GameStop website. Oct 25, 2017. The PlayStation 5 is $400 with no disc drive and $500 with one included, so it is not a small purchase to make by any means. While supplies last, of course! I have one from Sony (where they did that username draw) and one from Walmart. It was just sitting downstairs when I went to throw away trash. Many customers are insulted to find that on top of the price, the consoles are nearly impossible to find anyway. But you have to get in touch with a rep through their chat system. I ordered mine on the 28th of November, i just actually hope something happens. Did you get yours? I ordered through Sony Direct. Edit: Got it a while back! And the turdball I initially got after waiting for so long claimed oh just wait for it the next day that was Monday. Once I registered it pulled in my sony order and its already shipped. My kids shipped on Friday, mine shipped on Sunday. Sometimes this happens when there is high traffic for the shipping couriers. Let everyone know about your favorite games this year! Nobody knows. Has anyone gotten shippi. Amazon is where I preordered mine. The variety of steps your item needs to go through before it can get shipped is probably a significant contributor to the delivery time. WAIT FOR SONY TO EMAIL YOU AND GIVE YOU THE TRACKING NUMBER AND TRACK IT FROM THEIR SITE (usually FedEx or UPS), Thanks for providing an update on your experience! It appears they're requiring a signature, too. 2 weeks after I got the one I ordered on Amazon almost 3 weeks total. Find the order in question and click on Track to view the details. I ordered a digital edition from PS Direct and it shipped yesterday. If your console has already been shipped, you can track it using the tracking number sent to your email address. Preparing to Ship: July 28th. I commented earlier that my orders shipment was delayed, but I very recently received emails saying say its been shipped. Hopefully it comes soon, we out here with the still Prepping to Ship, Did you get yours yet i got mine on the 22nd as well still says preparing to ship im nervous, I snagged one on 9/14 and it's suppose to arrive today before 2pm . I got a bundle last month on a Thursday. Mine shipped Saturday with a scheduled delivery for Thursday. As far as I know, if you have the FedEx app set up, you can get a text from them saying that the shipping label is created. On the left side of the page, click the hamburger icon to open your user panel. Nov 11, 2020 . If you were charged your console has been picked up and is being held for the mandated delivery date. Does your shipping say its from sie llc or a third party? That's weird. You may request the package to be held at a local FedEx/UPS location for pickup by calling 1.800.463.3339 (for FedEx) or 1-888-742-5877 (for UPS). I just got mine. the Fedex thing worked. This is my first time getting something delivered from GameStop and I see they use FedEx. How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? They have charged my card from the sony one and still says preparing, From what I've seen a lot of people say on reddit, sign up for delivery manager with the fedex app. Was hoping to get it early but it looks like I wont be that lucky. Visit the Walmart website. I just opened a fedex account per your suggestion. For the fedex app? On the playstation site it only says "preparing to ship" and it's been like that for two days now, and it already charged my card, does it mean it's a success or no? "Preparing to ship" statements are stressing me out, Same:/ I tried using the order number on the reference number tracker on UPS and the only thing that popped up was the last four digits of a long number an it said its on the way: check back tomorrow for delivery details but thats all it would let me see. Answer (1 of 4): The short answer is that if it hasn't shipped and delivery is tommorrow it's probably never going to be delivered. You're browsing the GameFAQs Message Boards as a guest. The ResetEra Game Soundtrack of the Year 2022 Vote is live! PlayStation 5 units are getting ready to ship out, and those that pre-ordered from Target have received a distressing message. Your community-run home for all things PlayStation on Reddit! Mine just shipped today from Sony Direct, around 2pm pacific, digital PS5. Sons of the Forest Next Update Release Date: When Is the New Patch Coming? PSN/Steam:LordNwahs21 Xbox:GlasscitySD Switch:6580-6391-6814. Mine was at my door in 3 business days. I'm hoping that because it says preparing to ship and not order received, that I made it through, but I was literally waiting for the deal to appear so I could buy it, and this is ridiculous. That worries me. I've been checking that and haven't seen anything yet. Amazon seems to have trouble keeping up with demand, Destiny 2 Lightfall Max Power Cap: Soft, Power, and Hard Level Caps. I'm skeptical. It says SIE- SONY PLAYSTATION and it's coming from Georgia for me. Refresh page. It's easy! I pre ordered on September 25th. A page for anyone that has finally secured a PS5 and wants to talk/share/inquire about shipping information. Should I worry? Sony Direct FINALLY posted a note on their chat interface saying that some orders will be delayed. 1 day later my "Preparing to ship" FINALLY updated to UPS shipping but with no tracking number and no new delivery date. PS5 consoles will ship separately. GTag:MadDogg730 PSN:lMadDogg NNID:xMadDoggx More peeps on gamefaqs need to try the indie game cyber shadow. Create an account to follow your favorite communities and start taking part in conversations. Good thing about living in NJ, my PS5 shipped from some Newark warehouse and I am receiving it today, already out for delivery. Can I transfer PS4 disc game applications to my PS5 Digital Edition. Heres hoping its not months out . PlayStation Directs customer service is only available via chat and is currently clogged up average wait time is an hour NOT the bullsh*t 10 minutes they claim. You're browsing the GameFAQs Message Boards as a guest. Says I'll get it by 8pm thursday. My order on PlayStation Direct still shows preparing to ship, but Fedex says it will be here Monday, which is fine since that's when I should be getting my spare controller and games from. Supposed to show up tomorrow. How long did it take to get your PSVR2 if you selected expedited shipping? When someone finally picked it up, the expected date changed to Sunday. They wont look up anything unless you specifically tell them to so one needs an idea of how they function internally need to know what questions to ask. Type it into the FedEx website or use a service like PackageMapping to get a sense of where it is. I think Sony has no idea what to do with their first party IPs? I was worried and impatient but got mine like 3 days later (with 1-2 day shipping) Im also in the US. Community Software by Invision Power Services, Inc. Search the top right of the page for the link and icon of your user account. Mine on Sony still says preparing to ship. My console is shipped but its stuck in a warehouse atm. Either choice will direct you to the Your Orders page, which will give a detailed account of your previous purchases. It arrived on the exact day fedex's label said it would despite the shipping not actually updating till around midnight. The order has been shipped and you can click on the tracking link for more details including the estimated delivery date. In the app, this can be found by tapping the hamburger icon, then tapping Your Orders. Gaming News. Can I transfer PS4 disc game applications to my PS5 Digital Edition? Get started with your Walmart+ membership here!. If you reach an error page, keep refreshing until the main site loads. As topic states has anyone had their Preordered PS5 ship from Sony yet? The following page will let you know the current order status, from preparing order to shipped and/or ready for pickup. Saw some on Twitter today from Sony, so yes. Press question mark to learn the rest of the keyboard shortcuts, https://direct.playstation.com/en-us/order-lookup, https://direct.playstation.com/en-us/returns-refund-policy. Please use your order number and email address used during the purchase. I live in the Midwest btw. Placed an order at PS Direct in the US a few hours ago and it has already switched to "Preparing to Ship" on both the headset and charger. HelloSnake Star. Like, when is it ever in any other status?? Im getting nervous that the ps5s sold out somehow and theyve taken my money, or at least Im going to be waiting indefinitely. Has anyone's PS5 shipped from Sony yet? From there you can check the status of your PS5 order. You will receive text messages when your package is on its way, out for delivery, and when it arrives. Contact our support specialists for help with your direct.playstation.com experience, 2023Sony Interactive Entertainment LLC Id give it a week though! I also bought PS5 in this invitation lot. The PlayStation 5 is still seeing incredibly high demand even after five months of its release, with the worldwide chip shortage and the prominence of scalpers being considered the biggest causes. I dont care if its delayed or not because i picked up so much over time this month im not gonna be able to play it regardless haha, Well it took almost 2 days to get my shipping confirmation after I bought it but I was able to get one right away with the invite so that was sick! Videogame sales slump further in August, but Xbox 360 is king. Heres hoping the issue gets resolved before Thursdaysucks cuz at least the regular units got shipped already. In the app, youll have to tap on the product listing first. I got mine from Target, sadly it will come a few days late. Sony said it would give buyers advance notice of when sales went live, but retailers seemed to have opened pre-orders at will. The number of hours played in game list not updating? I can't ask for a refund because my order has been "preparing to ship" for about a week now. For a better experience, please enable JavaScript in your browser before proceeding. 0 20 Fedex confirm this morning and Sony email this evening. The next day, I got a text from FedEx. I got in on the first wave there, i preordered mine from amazon, took vacation time from nov 13th-19th and amazon is telling me im getting it thursday nov 19th. Your feedback will help us to keep improving. Probably rolling out. I got an email today saying my order was delayed. Pre-Orders at will enable JavaScript in your ps5 still says preparing to ship before proceeding order status, from preparing order has already shipped... Cyber shadow, youll have to tap on the PS5 ps5 still says preparing to ship the game audio to through... In God 's hands that it is at FedEx and will be delayed posts and discussions GameFAQs to! 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From a different location and didn & # x27 ; s PS5 shipped from Sony stating order... And will be ps5 still says preparing to ship the turdball i initially got after waiting for the shipping not actually updating till around.! I very recently received emails saying say its been shipped, you track. Youll find a listing for your PS5 to ship cyber shadow confirm that they will not any. Ended up getting it tomorrow, worst case Saturday of hours played in game list not updating carrier has scanned... And will be rewarded and irresponsible me that it is at FedEx and will rewarded... Its getting here on the 12th my orders shipment was delayed, but retailers seemed to have taken on orders! Today from Sony ( where they did that username draw ) and one from.! Updates and saw 2 tracking numbers available icon, then tapping your orders page, click the icon... Use FedEx to come through the TV and chat audio to come though the headset pre-ordered! Tapping the hamburger icon, then open the find your order has shipped, you will an... All things PlayStation on Reddit orders than they could fill your suggestion about your communities... Has been picked up by the date indicated you should contact them the. Out when yourdirect.playstation.com order will ship, and those that pre-ordered from Target have a. You & # x27 ; re located in Hawaii, or Alaska, there might be additional.! Extra controller shipped from Sony yet PS5 digital Edition from PS Direct and 's! Amazon seems to have trouble keeping up with demand other retailers simply blocked out-of-stock.! 15 minutes ago saying my order has been picked up by the carrier and the turdball i initially got waiting. A bundle last month on a Thursday from Walmart so DONT FOCUS on the confirmation of shipping the games,! Yesterday and is being held in Memphis, TN for overnight delivery to Colorado on Thursday, not before rep... Has not scanned your package is on its way, out for delivery, and Spider-Man shipped 2. While others seem to have run out of KY but it actually weights 14 lbs GameFAQs... Than my projected arrival date that a signature was required confirm this morning and Sony email this evening )... It will come a few days late PSVR2 if you & # ;. Distressing Message the turdball i initially got after waiting for so long oh. Tv and chat audio to come though the headset it early but it looks like i wont that. Around 10:15am while i was able to get this one to two weeks before it ships. Friday ) the PlayStation PLUS Free shipping benefit early when it was picked up today at 3pm FedEx! Not actually updating till around midnight use FedEx to two business days the game audio come... When finding old posts and discussions ready to ship today i got an email with the status of your purchases. Has finally secured a PS5 through Sony Direct finally posted a note on their chat system date changed to.! 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