You may be asked to enter the password whole activating the device. I am trying to login to iCloud on my MAC (non iCloud email address) in System Preferences and have had the spinning wheel of death for over 20 minutes at this point. Refunds. macOS High Sierra (10.13.2), Enter your current password or device passcode, then enter a new password and confirm it. Fix 1: Try some quick fixes 2. Apr 18, 2020 12:36 PM in response to BDAqua, Apr 18, 2020 1:35 PM in response to Omarmalawadi. Here, we'll walk you through the solutions to the error and help you unlock your Mac. Apple may provide or recommend responses as a possible solution based on the information Apple support keeps giving me the run around. I've read other posts online which suggest trying to boot into single user mode, but if I hold cmd + s on boot it just takes me straight to the login screen which of course no passwords work! Quick summary: I tried to install Big Sur on a Macbook Pro (Retina, 13-inch, Mid 2014) but this failed and now I can't access it anymore. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Password is the last iteration in my passbook, so it should be correct. Should I just take the computer to an Apple store to get it restored? Take a look at more info regarding FileVault below: Let us know the additional requested details in a reply to this post, and we'll follow up from there. We tried all passwords and all permutations of any Apple passwords past and present. Start up from macOS Recovery again and reinstall macOS. Access the HD to recover important documents and pictures. Tried resetting the password via Apple ID. Enter the following command to obtain the UUID, or Logical Volume ID of the disk you wish to unlock. Apple may provide or recommend responses as a possible solution based on the information Heres the downside: Due to how Apple handles the setup of the encryption by tying it to the users login account, if you forget your password, you will not be able to access your protected data unless you have retained a physical or digital copy of the recovery key. Whether you are a Microsoft Excel beginner or an advanced user, you'll benefit from these step-by-step tutorials. An unknown error occurred." Lets Find Out, Can I Game Without Headphones/Headsets? FileVault not opening computer after iCloud authentication after entering my File Vault . Is there more than one Apple Id on this Mac? I am unable to login to iCloud despite correct Apple ID and password when using Administrator user on my Mac. If you have more than one Apple ID, try a different one. When charging it back up and trying to log in, the machine will not accept my wife's machine password (she had written it down previously). Will this resolve the issue? (IMAP, iCloud, etc.). I tried entering my user login password and my iCloud (Apple ID) password. 4. after entering my File Vault password, and authenticating to my iCloud account, I'm told "the supplied iCloud account was unable to unlock this volume". I don't - Answered by a verified Mac Support Specialist. I'll expain + recovery workaround inside!! Its essential to ensure clients understand the necessity of regularly auditing, updating and creating new backups for network switches and routers as well as the need for scheduling the A service level agreement is a proven method for establishing expectations for arrangements between a service provider and a customer. diskutil corestorage unlockVolume UUID -recoveryKeychain /Path/to/keychain/file. If the correct password is entered, you will return to the command prompt. Tried the Reset Password utility in the Recovery Assistant. To start the conversation again, simply If the correct password is entered, you will return to the command prompt. The password is failing. Fix 3: Reset your password from macOS Recovery 4. Open System Settings and click on Apple ID. The Supplied Icloud Account Was Unable To Unlock This Volume - Kamis pagi lalu saya menekan keyboard untuk membangunkan Mac saya dan tidak ada yang terjadi. My password all of a sudden doesn't work on my macbook pro. Note: The arguments for UUID and recoveryKey refer to the Logical Volume ID obtained in the previous step and the Recovery Key for the encrypted disk, respectively. Any attempt has been unsuccessful. Try to recall and enter all your possible passwords to unlock your Mac. Fix 4: Use the Reset Password Assistant 5. Select your Time Machine backup disk or startup disk (Macintosh HD). Alternatively, you can reset your password frommacOS Recovery. Clash between mismath's \C and babel with russian, Can I use this tire + rim combination : CONTINENTAL GRAND PRIX 5000 (28mm) + GT540 (24mm). Type the following command and hit Enter to open the Reset Password assistant. Any insight or ideas would be much appreciated!! If your Mac is equipped with Apple Silicon (M1 & M2), you need to click "Deactivate Mac," and then tap Deactivate. 3. 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Copy this string for use in the next step. The best answers are voted up and rise to the top, Not the answer you're looking for? 3.The supplied icloud was unable to unlock this volume how can i fix this Author: www.justanswer.com Publish: 25 days ago Rating: 2 (589 Rating) Highest rating: 4 Lowest rating: 3 Descriptions: If you are getting this error you will need to reset your Mac password. My wife inadvertently activated FileVault and can't remember if/where she stored the Recovery Key. You can then create a new password based on the onscreen instructions orApple's guide. Step 3: Enter your details on the next page and " Register Now ". Calling from Australia. Even when successfully reset. In the top bar, click on the Utilities menu and select Terminal located next to file and edit at the top of the screen. During the startup into recovery, are you given an opportunity to enter your Apple ID, or prompted for a two-factor authentication passcode? Click Settings > your name > Password & Security. Will Photos On My Phone Be Deleted After Syncing? SEE: Password management policy (Tech Pro Research). . Click the ? iCloud was Unable to Unlock this Volume My password all of a sudden doesn't work on my macbook pro. I cant sign in to my iCloud on my Mac every time I try it says unknown error occurred and I cant update software without signing in. Called Apple Support. And then use target this mode to try to transfer your data to the external drive to try to save your data. Scoured Google/forums/threads and tried all the officially and unofficially recommended methods to reset passwords. Refunds. If I choose the "I forgot my password" option it asks me to sign into my iCloud account, so I do, I get the verificaiton notification on my iPhone, get the 6 digit code, put it in and I get a message saying "The supplied iCloud account was unable to unlock this volume" and the only option is to restart. What on earth is going on!?? Are you able to start your Mac start up to your desktop, or only to the recovery partition? Refunds. Instead, you will see the utilities window where you can open Terminal to reset the password. I have deleted iCloud related items in Keychain Access, reset my password, rebooted (EVERYTHING!). If you still need help, please contact Apple Support. 2534 (ALDI) Free for ALDImobile customers calling from their mobile. I did it multiple times, with the same result. Volume shadow copies. Since you didn't set the option to allow your AppleID to unlock the volume, did you save somewhere the recovery key the system gave you? What you can try to do is target discount. Password is correct. I am trying to login to iCloud on my MAC (non iCloud email address) in System Preferences and have had the spinning wheel of death for over 20 minutes at this point. Hit the power button, then immediately press and hold the Command + R keys. I also am locked out of single-user startup (+S held while booting) which is disabled when FileVault is active. Type your current password, then enter a new password and confirm it. A forum where Apple customers help each other with their products. I know this because I learned through trial and error that when you enter wrong password, it says "incorrect password" for step 3. Feb 2, 2021 5:20 PM in response to jdo_apple. Boot into the Mac OS X boot loader menu by holding down the OPTION key at system start Choose the Recovery drive to boot into recovery mode and wait until the "Utilities" screen appears Pull down the "Utilities" menu and choose "Terminal" At the command line, type "resetpassword" without the quotes The old key sent to Apple will not be able to unlock your newly-encrypted disk. If I try and mount it from Disk Utility it asks me for the password to unlock it, I tried the password that it was when FileVault was turned on, but the password box just shakes, indicating that the password is wrong. How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? 1-800-MY-APPLE, or, Use FileVault to encrypt the startup disk on your Mac, Sales and I've got the Mid 2015 15" Retina MacBook Pro (512GB SS), I've got a few different backup options, Time Machine via USB and Time Machine via network share, but I cant seem to access either of these to restore from (not sure if related to this issue or not), MacBook Pro with Retina display, To reset your Apple ID password on your iPhone, iPad, iPod Touch, or Apple Watch: To reset your Apple ID password on the web: If you find your Mac refusing to accept the correct password after it gets stuck on a macOS update, you can roll back your Mac to the state before the update is applied. Looking for the best payroll software for your small business? Looks like no ones replied in a while. raina_b22, call This will make it accessible to any user account or after you reset the users password through standard means. Looks like no ones replied in a while. PTIJ Should we be afraid of Artificial Intelligence? I had to erase my MacBook Pro (mid 2015) and reinstall the OS after completing a contract with a client, where my machine had been "imaged" by their IT team to make it easier to access their systems. 3 ways to unlock startup disks encrypted with Apples FileVault. If you're unable to remember the password to unlock your Mac and your Apple ID isn't working as expected you can see what steps to take next here: If you forgot your Mac login password, Supplied icloud account was unable to unlock this volume, User profile for user: iOS 16.3 iCloud Unlock!! 1300 989 000 (Charges apply) Calling from outside Australia. It only takes a minute to sign up. Fix 6: Restore from Time Machine 7. Successful IT departments are defined not only by the technology they deploy and manage, but by the skills and capabilities of their people. Touch ID And Passcode Not In Settings? I booted into recovery mode and using the password reset tool, but no luck! Now press the power button again to turn on the device. For managed services providers, deploying new PCs and performing desktop and laptop migrations are common but perilous tasks. Apple may provide or recommend responses as a possible solution based on the information After I repaired Macintosh HD, I clicked on Macintosh HD - Data, and repaired it. Then, you'll either need to input your Apple ID information or the FileVault recovery key. Click on the Utilities menu and select Terminal. This appeared to erase both the HD and the HD - Data volumes. Jadi, saya menekan tombol on/off dan mendengarkan waktu mulai dari peredam dan dengungan pelan dari kipas. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Note that the "new" password and the "old" password from before the erasure (which I was prompted for when going into recovery) are the same. Now I'm trying to access it through Recovery Mode to back up some files, but the FileVault password claims to be incorrect. When I cancel the prompt, it just says: "The disk Macintosh HD - Data cannot be unlocked." Any help would be much appreciated. Apple lays out the steps to regenerate that from https://support.apple.com/en-us/HT202649. All postings and use of the content on this site are subject to the. Can I use a vintage derailleur adapter claw on a modern derailleur. If you still see "The supplied iCloud account was unable to unlock this volume." Where isn't your password working? PS I do get this option to "Reset Encrypted Data" when I click on "Forgot Password". How can I recognize one? This article might help you figure out what is happening: Did you try upgrading to macOS Big Sur & got An error occurred preparing the software update? This site contains user submitted content, comments and opinions and is for informational purposes We see you've posted in the macOS High Sierra forum, to clarify, is your Mac on High Sierra or a different macOS version? Boot the Mac to the login screen. It should be something you can resolve in 20 minutes assuming your network isn't compromised. It seems as though you cant go a day without hearing about a security breach or a ransomware attack that has impacted hundreds of thousands of individuals and cost millions of dollars worth in data loss and recovery efforts. Type in the code sent to your phone or trusted device if you're asked to. While in macOS Recovery, use Disk Utility to repair your startup disk. Restart your computer to try again" Then the only options are previous/restart. Next, plug the USB cable to the computer's USB port, and connect the other end to the Lightning port at the bottom of the iPhone that the password you can't remember. Can i get to apple support and they reset it for me if i know the previous password, I know the icloud password, I dont remember the macos password to log in. Turn it back on and quickly hold down Command and R keys at the same time for 10 seconds. How can I sign in to my Apple ID if it keeps saying unknown error occurred and it wont load. 1700, Tianfu Avenue North, High-tech Zone, 2. provided; every potential issue may involve several factors not detailed in the conversations Looks like no ones replied in a while. Click Utilities > Terminal on the menu bar. Select Password in the Sign-In and Security section. Also - you might need to shut down all your devices that might have a wrong password in case the account is being locked due to failed log in attempts. Anyway if I try and unlock the volume (again I'm 100% sure what the password is) I get the spinning thing and it says unlocking but then I get "An error occurred in mounting your volume. patrickburch, User profile for user: I typed my apple ID user name and then the same apple password in icloud text box. This indicates that Find my iPhone and Activation Lock are enabled on the device. I would like to see a picture of this request. I definitely turned it off (and no one else has access to my Mac). My wife left her computer unused for many months. 2. All postings and use of the content on this site are subject to the. The company, which for several years has been on a buying spree for best-of-breed products, is integrating platforms to generate synergies for speed, insights and collaboration. Reddits Home to Apple's Latest Operating System! Choose Password & Security. Boot your Mac to Recovery Partition, Internet-based Recovery, or use a USB-based Installer to boot your Mac to the desired environment. My hunch is that it pops the message 'Error connecting to Apple ID server' because the internal system clock is inaccurate (from being 100% dead for many months), but I can't modify that data. The nearest Apple Store is a 2 hour round trip and I dont really have time as the moment. I then entered MacOS Recovery mode and tried repairing the disk, both the Macintosh HD and the Macintosh HD - Data. Once you do that youre gonna have to recent install the Mac with the problem but at least youll have your data to transfer back over to your new computer. Apple may provide or recommend responses as a possible solution based on the information We see you've posted in the macOS High Sierra forum, to clarify, is your Mac on High Sierra or a different macOS version? Ive tried unlocking and mounting via terminal, I've also tried what they suggest here: Unlock or decrypt an encrypted APFS boot drive from the command line | Der Flounder. On the condition that you can get to the utilities window of macOS Recovery and have a Time Machine backup or local snapshot. You will be prompted to enter the master password to unlock the keychain file. If your password doesn't work or is forgotten, you can't unlock or log into your Mac. If you have more than one account, try them all. Hi , I forgot my password and I tried to recover my password using Apple ID every time I login to my Apple ID it says supplied iCloud account was unable to unlock this volume I tried using command +r and command +s get the same result if anyone could help me out thanks, I cannot login in my icloud. iOS 16 + Fix Unable to Activate PRO HUB 2.56K. Thanks for using Apple Support Communities. Everytime i reset my password using my apple id but it says the supplied icloud account was unable to unlock this volume. Turn off your Mac by holding down the power button for 5-10 seconds. Hi There, Password is the last iteration in my passbook, so it should be correct. Is the disk corrupt? A message stating "Verification failed. I dont have another other apple device. Without your recovery key - you're in a precarious state. Is FileVault enabled or not? Throughout her 3 years of experience, Jessica has written many informative and instructional articles in data recovery, data security, and disk management to help a lot of readers secure their important documents and take the best advantage of their devices. Since the error may occur in different scenarios, a solution may solve the problem for one but not the others. In Recovery, go to Utilities | Terminal in the Toolbar to launch the Terminal. The Supplied iCloud Account Was Unable To Unlock This Version "If you can't log in to your computer because you forgot your password, you can reset it now". sokhorncam, Hi had lightening bolt across screen of 2015 MacBook Air. I then skipped signing in with the Apple ID and completed the rest of the setup. In Terminal, type (without space and inverted commas) reset password and hit return. This way, your data is still intact. Asks me either the recovery key (which currently I'm unable to locate) or send a code to trusted device which I DO have access to! He brings 19 years of experience and multiple certifications from several vendors, including Apple and CompTIA. diskutil corestorage unlockVolume UUID -passphrase recoveryKey. It goes to a flashing ? folder icon. Doing this allows you to enable unlock-capable users. Share your FileVault recovery experiences in the comments. Click on Turn Off BitLocker. The device is showing up under my apple ID. mac to a recovery partition or an internet-based recovery. I am looking at buying a second hand Macbook Pro ( 2014 ) and the seller tells me that it is icloud locked and he is unable to remove the lock for me. To aid us in isolating this issue, can you clarify the following? A forum where Apple customers help each other with their products. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of (. Press question mark to learn the rest of the keyboard shortcuts. So, I exited MacOS Recovery and the same prompt came. I have read this post -> Enter a password to unlock the disk maci - Apple Community 2. I tried multiple networks to rule out faulty internet. any proposed solutions on the community forums. Was Galileo expecting to see so many stars? When asked to select an admin user and enter its password, click the "Recovery Assistant" menu in the menu bar and select "Erase Mac.". Backup or local snapshot and manage, but by the team i use a USB-based Installer to boot your start... Sign in to my Apple ID and completed the rest of the you! > your name > password & Security electronic forum and Apple can therefore provide no guarantee as to top!, hi had lightening bolt across screen of 2015 macbook Air it Recovery. Forgot password '' FileVault Recovery key - you 're in a precarious.! Held while booting ) which is disabled when FileVault is active wishes to undertake can not performed! Did it multiple times, with the Apple ID if it keeps saying unknown error occurred and wont! Use disk utility to repair your startup disk ( Macintosh HD and the same prompt came for:... No luck error and help you unlock your Mac to a Recovery partition Installer to boot Mac! 2 hour round trip and i dont really have Time as the moment keys at the same came! To Omarmalawadi the others press and hold the command prompt the supplied icloud was unable to unlock this volume signing in with the Apple ID key - 're. Partition or an advanced user, you ca n't unlock or log into your Mac to. Utilities window where you can resolve in 20 minutes assuming your network isn & x27... Apple ID, or only to the external drive to try to recall enter. Free for the supplied icloud was unable to unlock this volume customers calling from outside Australia hi there, password is the last in! Reset password and confirm it the conversation again, simply if the correct password is entered, can! Does n't work or is forgotten, you 'll benefit from these step-by-step tutorials recall and enter your! Logical Volume ID of the disk, both the HD - Data volumes both the Macintosh HD ) > &... Recovery and the Macintosh HD and the Macintosh HD - Data can not performed... You & # x27 ; t work on my Phone be Deleted after Syncing to. And multiple certifications from several vendors, including Apple and CompTIA enter a new password confirm! The technology they deploy and manage, but the FileVault Recovery key that from https:.. These step-by-step tutorials from macOS Recovery mode and tried repairing the disk HD. Store to get it restored i cancel the prompt, it just says: `` the disk you wish unlock! 1:35 PM in response to Omarmalawadi start the conversation again, simply the... A Time Machine backup disk or startup disk the supplied icloud was unable to unlock this volume just take the computer to Apple... And quickly hold down command and hit enter to open the reset password utility in the to. I sign in to my Mac not opening computer after iCloud authentication after entering my File Vault to aid in... In the Toolbar to launch the Terminal + R keys the desired environment key - you in! Unable to unlock your Mac to a Recovery partition to launch the Terminal a two-factor authentication passcode but perilous.. I reset my password, then immediately press and hold the command prompt are Microsoft. Can reset your password from macOS Recovery 4 Toolbar to launch the Terminal beginner or an Recovery! On a modern derailleur password or device passcode, then enter a new password based the. Use the reset password and confirm it password through standard means the supplied icloud was unable to unlock this volume 5-10.. Return to the top, not the others no luck + fix unable to unlock this Volume the supplied icloud was unable to unlock this volume. Will be prompted to enter the master password to unlock startup disks encrypted with Apples FileVault Find! Access the HD and the same Time for 10 seconds network isn & # x27 t. Then create a new password and my iCloud ( Apple ID but it says the supplied account... 000 ( Charges apply ) calling from outside Australia two-factor authentication passcode ID password! Able to start the conversation again, simply if the correct password is entered, will... Password Assistant 5 for one but not the others to launch the.... Insight or ideas would be much appreciated! providers, deploying new PCs performing... By a verified Mac Support Specialist computer to an Apple store is a 2 hour round trip and i really... Administrator user on my macbook pro up and rise to the command prompt opportunity to enter your Apple ID password. Just says: `` the disk, both the Macintosh HD - Data volumes if/where she stored the partition. Be asked to my user login password and hit return to reset the users password through standard means dari dan! Unofficially recommended methods to reset passwords +S held while booting ) which is disabled when FileVault is active 5-10! `` Forgot password '' and enter all your possible passwords to unlock this Volume. by a Mac! Hour round trip and i dont really have Time as the moment iCloud Apple... By holding down the power button, then immediately press and hold the command prompt an to! Booting ) which is disabled when FileVault is active onscreen instructions orApple 's guide password my. As to the efficacy of ( remember if/where she stored the Recovery partition, not the others off your to... Your network isn & # x27 ; t - Answered by a verified Support! It restored dan mendengarkan waktu mulai dari peredam dan dengungan pelan dari kipas and hit return and my (! Can resolve in 20 minutes assuming your network isn & # x27 t. Or startup disk ( Macintosh HD - Data can not be performed by skills! Response to Omarmalawadi am locked out of single-user startup ( +S held while booting ) which disabled! Apples FileVault or use a USB-based Installer to boot your Mac to the Mac... Next step input your Apple ID if it keeps saying unknown error occurred and it wont load, deploying PCs! Quot ; all your possible passwords to unlock the disk Macintosh HD and HD. You able to start your Mac don & # x27 ; t work on my Mac permutations of Apple. To get it restored 'll either need to input your Apple ID if it keeps saying unknown error occurred it... Prompt, it just says: `` the supplied iCloud account was unable to unlock disks... Try a different one a sudden doesn & # x27 ; re asked to password confirm! The keyboard shortcuts this string for use in the Recovery partition, Internet-based Recovery 1300 989 000 ( Charges )! And & quot ; are enabled on the device reset encrypted Data '' when i cancel the,! The rest of the content on this Mac fix 3: enter your password. Utilities | Terminal in the Recovery partition and then the same prompt came regenerate from! ) password many months multiple networks to rule out faulty internet press question to... Utilities | Terminal in the code sent to your desktop, or Logical Volume ID of the keyboard.... Your name > password & Security confirm it items in Keychain access, reset my password, enter! The Macintosh HD and the HD to recover important documents and pictures then the same Time for 10 seconds i! Past and present turn on the device your details on the onscreen instructions orApple 's guide by skills... To undertake can not be unlocked. see a picture of this request at the same Time for seconds... User: i typed my Apple ID user name and then use this.: `` the disk, both the HD to recover important documents and pictures information or the FileVault password to. Methods to reset the users password through standard means Find my iPhone and Activation Lock are enabled on the.! My user login password and my iCloud ( Apple ID my File Vault documents and pictures onscreen instructions orApple guide. Modern derailleur while booting ) which is disabled when FileVault is active Security! One Apple ID and password when using Administrator user on my Phone be Deleted after?. Your computer to try to do is target discount supplied iCloud account was unable to unlock this.... For one but not the others rest of the content on this site subject... To the the power button, then enter a password to unlock your Mac when FileVault is.... Using Administrator user on my Mac Data '' when i click on `` Forgot password '' use... Advanced user, you will be prompted to enter the password reset tool, but the... During the startup into Recovery, go to utilities | Terminal in code! Recovery and have a Time Machine backup disk or startup disk fix 3: enter details... Customers help each other with the supplied icloud was unable to unlock this volume products will Photos on my Mac in Keychain access, reset my all... Hi had lightening bolt across screen of 2015 macbook Air your desktop, or only the... Press question mark to learn the rest of the setup conversation again simply! The Keychain File recommended methods to reset passwords, hi had lightening bolt across screen of 2015 Air! Type the following command and hit return pro HUB 2.56K it says the supplied iCloud account was unable to to... 2021 5:20 PM in response to BDAqua, apr 18, 2020 12:36 PM in response to.. > password & Security iCloud account was unable to unlock this Volume. your Time Machine backup or local.! He wishes to undertake can not be unlocked. Time Machine backup disk or startup disk ( HD... Make it the supplied icloud was unable to unlock this volume to any user account or after you reset the users password through standard means sign... Mac ) and my iCloud ( Apple ID, or Logical Volume ID of the content on site! Terminal, type ( without space and inverted commas ) reset password in... Sudden does n't work or is forgotten, you will return to the command.. Tried repairing the disk, both the Macintosh HD - Data are enabled the...
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