If there is no response after 10 working days, the dispute will be reviewed by TDS Northern Ireland. Keep copies of all of these letters as they will be important to you if your dispute ends up in court. Similarly, when responding to either the deposit deductions template as part of end of tenancy negotiations or to TDS in the form of a Dispute Response Form, a tenant should make it clear which proposed deductions are agreed and set out clearly and succinctly the reasons why it is felt that the proposed claim is not justified. Either way, your original Landlord is not responsible for the return of your deposit. TDS will send you a form automatically if your landlord has not responded within 2 weeks of your request to release your deposit. However, I don't really see any sort of definitive answer on whether or not the TDS will get involved if the landlord is not responding to the agent. We pay the landlord nothing, and they will have to discuss the shortfall with their agent. TDS can accept a dispute as long as we have the means to contact all parties, if letters are returned or emails bounce back as undeliverable, we cannot adjudicate as the party is then uncontactable. It is the responsibility of your current Landlord. Many tenants' rights organizations have breakdowns of state law in plain language. So, the plan is to write to the landlord and the agent to demand return of the deposit as soon as the ten days is up. The quote in my first post suggests not but some posters are suggesting they do. DPS ask you to use your online account to request the form. If the agent/landlord does not respond to the tenant’s dispute notification, they will be sent a reminder after 7 working days. I presume the TDS are saying that they cannot arbitrate without consent of both parties, in which case you will need to make a small claim via mcol against you current Landlord. If you have the contact information for your tenant and they choose not to respond, this is a different situation to an uncontactable tenant. Your letter must include factual specifics. Mydeposits ask you to contact them to get the form. If the deposit holder (the landlord or their agent) has passed to TDS more than the disputed amount, the adjudicator will assume – in the absence of other information – that the amount not in dispute is to be returned to the tenant(s). You can use a high street solicitor to witness the signature. While it's not necessary to quote or cite your state's landlord-tenant law, it won't hurt to include this information if you know it and it supports your argument. to use TDS Custodial’s dispute resolution process. If you are still not satisfied with your landlord's response, you can write again, informing the landlord of your intention to involve the local council if the repair work is not carried out. 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